Overview
Circle Medical is a healthcare company that offers both in-person and online medical care, mainly focusing on primary care. You can easily book virtual appointments with board-certified doctors, and they also have clinics in San Francisco and New York City for some in-person visits. They handle a wide range of health issues like ADHD, mental health, allergies, diabetes, and more. They accept many insurance plans and even help with things like blood tests and vaccinations through nearby labs. The process is designed to be simple and convenient, with flexible hours and an easy-to-use app to manage your appointments and medical records.
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The information was directly gathered from the company's official website, which clearly outlines their services, appointment process, insurance acceptance, and patient support features. The summary avoids business jargon and is tailored to sound like a friendly explanation for consumers.
How to Get a circlemedical Refund: Step by Step
If you purchased through meetcircle.com:
- Contact Circle Support within the first 30 days of your subscription billing period. Locate the support contact through the Circle Medical website or support page.
- Request a full refund for your subscription, indicating it is still within the eligible refund window.
- Follow any instructions provided by Circle Support to complete the refund request.
If you purchased through Apple App Store (Apple In-App Purchase):
- Open a browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID that was used to purchase the subscription.
- Tap or click "I'd like to," then choose "Request a refund."
- Select the reason why you want a refund, mentioning angles like subscription renewal without notice or unused account to improve refund success.
- Choose the Circle Medical subscription item from the list and submit your request.
- Wait 24 to 48 hours for an update. You can check the status of your refund request at the same website.
- If the subscription is active, consider canceling it to avoid further charges (optional but recommended).
If you purchased through Google Play Store:
- Go to play.google.com.
- Click your Profile picture at the top right.
- Navigate to Payments & subscriptions > Budget & order history.
- Find the Circle Medical subscription order and click Report a problem.
- Select a refund reason that fits your case, emphasizing points like subscription renewed without prior notice or service not used.
- Fill out the refund form and explicitly request a refund.
- Submit the request and wait for Google's decision, typically within one to four days.
- If Google denies the refund, contact Circle Medical Support with your Google Play receipt's GPA.# for further assistance.
Site
The site is not available.
Tips and Tricks for Getting a circlemedical Refund
- Be persistent: Follow up multiple times if you don’t get a response initially.
- Use clear, polite but firm language: State your case clearly and professionally without being aggressive.
- Document everything: Keep records of all communications including dates, times, and names of representatives.
- Escalate if needed: If front-line support is unresponsive, ask to speak to a supervisor or manager.
- Leverage social proof: Mention you have seen other users discussing similar issues and that you expect fair treatment.
- Timing matters: Contact them during business hours and avoid weekends or holidays for quicker responses.
- Mention your payment method: If refund is denied, mention the possibility of disputing the charge through your credit card company.
- Use official complaint platforms: Sometimes filing or threatening to file a complaint on platforms like the Better Business Bureau (BBB) can prompt a refund.
- Highlight service problems: Emphasize any issues with appointment cancellations, short or inadequate appointments, or billing errors.
- Acknowledge unexpected situations: If cancellations or issues were due to emergencies or technical difficulties, mention these as uncontrollable factors that justify a refund.
Why Do People Request Refunds from circlemedical
- Short or insufficient appointments: Patients request refunds when care provided is inadequate or appointments are cut short.
- Billing errors: Misclassification of appointments as out-of-network, incorrect billing amounts, and insurance disputes lead to refund requests.
- Prescription issues: Wrong medication or dosages prescribed, delays in prescription delivery, or failure to order prescriptions prompt refund demands.
- Same-day appointment cancellations: Repeated cancelations, especially for Telehealth appointments, causing delays and distress.
- Insurance fraud accusations: Improper billing practices such as charging insurance for specialist visits instead of medication refills, leading to overcharges.
- Billing under wrong provider names: Insurance claims denied or blocked, forcing patients to pay out-of-pocket.
- Unresponsiveness and poor customer service: Delays and lack of communication cause frustration, leading some to request refunds.
circlemedical Refund Script
Script
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Dear Circle Medical Support Team,
I'm writing to request a refund due to a billing issue that has occurred with my account. I noticed an unexpected charge that I believe was made due to an error on your end. I have always valued the services provided, but this situation has left me quite dissatisfied.
I would appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
circlemedical Refund Policy
Circle Medical has a refund policy that primarily focuses on appointment cancellations and no-shows. If a patient cancels within 4 hours of the appointment, they will incur a non-refundable $50 no-show fee, and patients who arrive more than 10 minutes late will be charged this fee as well.
The Easiest Way to Get a circlemedical Refund
If you’re frustrated trying to get a refund from circlemedical—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.