Overview
Cirkul helps you drink more water by making it convenient, tasty, and fun. They offer special water bottles that are either BPA-free plastic or stainless steel, which are designed to be easy to hold and stay cold for hours. The really cool part is their flavor cartridges—you just dial to add flavor to your water without any sugar. They have over 100 flavors including fruits, iced coffees, and iced teas. You can get flavor cartridges through subscription plans that deliver them right to your door, but you can also buy variety packs and bundles. Plus, you can customize your bottle and flavor choices. They even have free shipping on orders over $15 and special offers like free bottles or flavors when you sign up.
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The information comes directly from Cirkul's official website, describing their products (bottles and flavor cartridges), subscription service, and benefits, all explained in a simple way suitable for a consumer audience.
How to Get a Cirkul Refund: Step by Step
If you purchased through drinkcirkul.com (direct website):
- Gather your order details including your order number and payment information.
- Contact Cirkul Customer Support directly via email at help@drinkcirkul.com or by phone at 1-844-424-7585.
- In your communication, clearly state that you are requesting a refund for a charge related to your subscription or membership.
- Mention specific reasons that increase the chances of refund success, such as "the subscription renewed without notice," "the account was unused," or "an order was processed after cancellation."
- Be prepared to provide additional information or photos if requested by customer support, as sometimes they verify product assembly or order details.
- Follow any instructions given by customer support to complete your refund request.
Tips and Tricks for Getting a Cirkul Refund
- Document every interaction with customer service, including dates, times, and names if possible.
- Be polite but firm in your communication; clearly state the issue and desired resolution.
- Request a refund or replacement promptly before the order ships, as refunds are much harder afterward.
- Use email over phone when possible to have a written record of communications.
- Mention missing or defective items as reasons for refund requests.
- If initial customer service refuses, escalate by requesting to speak with a supervisor or lodge formal complaints.
- Consider requesting a chargeback from your credit card company if the company is unresponsive.
- Timing matters: reaching out late at night or over weekends can sometimes get faster responses the next morning.
- Highlight you are aware of the company’s no-refund policy but emphasize your particular issue as exceptional.
- Be specific in describing defects or issues like missing pods or malfunctioning equipment.
- Returning the defective product may be requested; be prepared to cover return shipping.
- Ask for replacements with faster shipping or additional free items as goodwill gestures.
- Use rerouting or reusing techniques like refilling flavor cartridges (from user hacks) to show dissatisfaction and knowledge of the product.
Why Do People Request Refunds from Cirkul
- Long wait times for orders, sometimes over a month without shipment.
- Difficulty contacting customer service, including non-working phone numbers and poor responsiveness.
- Receiving incorrect products, such as getting a plastic bottle instead of a metal one.
- Non-receipt of products, leading customers to dispute charges with their bank or card issuer.
- Product quality issues, including cartridges empty after few refills or flavor cartridges empty after one use even on low settings.
- Products hard to use or drink from.
- Unwanted auto-payment plans without clear notification or consent.
- Returned unopened products refused, and no refunds for shipped items under unwanted payment plans.
- Shipping fees paid for expedited orders but orders were not expedited.
- Damaged orders or wrong orders received, customers ask for refunds or replacements.
- General dissatisfaction with customer service and refusal to issue refunds.
Cirkul Refund Script
Script
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Hello Cirkul Customer Service,
I hope this message finds you well. I am writing to address a recent billing issue with my account. I noticed an unexpected charge that I did not authorize, and I believe it may have been processed in error. I kindly request a review of this charge and would like to ask for a refund.
Thank you for your assistance in resolving this matter. I appreciate your prompt attention and look forward to your reply.
Best regards,
Cirkul Refund Policy
Cirkul's refund policy states that because their products are consumable, they cannot accept returns or provide refunds. Customers are advised to contact their customer service for any specific issues or concerns regarding orders.
The Easiest Way to Get a Cirkul Refund
If you’re frustrated trying to get a refund from Cirkul—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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