Overview
CitizenMeds is a company that offers easy and convenient access to health treatments, mainly focusing on weight loss through special injections like Semaglutide and Tirzepatide. You don't need insurance to get started, and everything is done through telehealth, meaning you can connect with healthcare providers online. They send your medicine quickly and in discreet packaging right to your door. The service is designed to help you take control of your health with expert support and resources, making it simple and hassle-free to get the treatments you need.
Difficulty
12345678910
Easy Medium Very Hard
The information was directly gathered from the official citizenmeds.com website, which clearly states their main services, target audience, and key benefits. The language used is simple and consumer-friendly, matching the requested tone.
How to Get a citizenmeds Refund: Step by Step
If you purchased through credit or debit card on citizenmeds.com:
- Log in to your account at citizenmeds.com/my-account.
- Locate your subscription or membership billing details under the account or billing section.
- Since citizenmeds has a no refund policy for medications and subscriptions, send an email to support@citizenmeds.com with your full name, date of birth, phone number, and a detailed reason requesting a refund.
- In your email, emphasize:
- You were charged for a subscription renewal without receipt of prior notice.
- Your account or subscription was unused prior to the charge.
- Request that the company consider your refund despite their policy as a goodwill gesture.
- Wait for a response from citizenmeds customer support. They may require cancellation of your subscription before processing any refund.
- If advised, cancel your subscription through your account dashboard under subscriptions or memberships after receiving their instruction.
Tips and Tricks for Getting a citizenmeds Refund
- Use strong, clear language when requesting refunds—demand what you paid for and be persistent.
- Escalate quickly by contacting your bank or credit card company to dispute charges if the company is non-responsive.
- Time your communications to follow up frequently but patiently, giving the company minimal time to respond before escalating.
- Document every interaction meticulously; keep records of messages, receipts, and any promises made.
- Avoid agreeing to new terms like refilling new intake forms that reaffirm non-refundable clauses after you’ve already paid.
- Leverage public pressure by posting your issues on forums like Reddit where others share similar experiences; sometimes public visibility pressures companies.
- Use discretion on payment methods, prefer credit cards over debit cards for easier disputes.
- Do not lose patience—consistent, polite but firm follow-ups increase the chance of resolution.
- Consider chargeback as a last resort if all direct and indirect communication fails.
- No tricks have guaranteed success, but persistence, clarity, and escalation are key tactics shared by users.
Why Do People Request Refunds from citizenmeds
- Payment charged but medication not sent
- Refund requests denied or delayed
- Requirement to fill out a new intake form with a non-refundable agreement before fulfillment or refund
- Customer service communication difficulties leading to frustration
- Receiving incorrect or insufficient product amounts
- Shipping quality concerns, such as products not arriving at the correct temperature
- Dissatisfaction with pricing compared to competitors
- Perception of dishonesty related to subscription deliveries and product quantities
citizenmeds Refund Script
Script
Copy
Hello,
I am writing to address an issue with a recent billing charge on my account from CitizenMeds. I noticed an unexpected charge that I believe was made in error. Unfortunately, this situation has caused some dissatisfaction with my experience, and I would like to resolve this matter promptly.
I kindly request a refund for the mistaken charge to my original payment method. Thank you for your attention to this matter, and I look forward to your swift response.
Best regards,
citizenmeds Refund Policy
CitizenMeds has a strict no-refund policy, stating that all products are non-refundable as they are specifically ordered for each patient. If a prescription has been started, it can be used until the expiration date indicated on the patient's chart and vial. However, any orders not approved by a physician are eligible for an instant refund.
The Easiest Way to Get a citizenmeds Refund
If you’re frustrated trying to get a refund from citizenmeds—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
