Overview
Cloaked is a company that helps protect your personal information from being exposed or stolen online. They offer services like removing your personal data from places where it's sold, monitoring your accounts to alert you if they're at risk, and creating fake contact info like emails and phone numbers so you don't have to share your real ones. Plus, if someone steals your identity, Cloaked gives you insurance to help cover costs up to $1 million. They focus on making it easy and safe to keep your info private, and they even have tools like a password manager and spam call blocker. Their service works mostly in the USA and Canada, and they prioritize your privacy by not storing or selling your sensitive data.
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The information is directly taken from Cloaked's official website, which clearly describes the main services offered, their features, and their approach to consumer privacy and protection. The language is simplified here to suit a consumer audience as per the user's instruction.
How to Get a cloak Refund: Step by Step
If you purchased through Cloaked Desktop Dashboard:
- Log in to your Cloaked account at https://my.cloaked.com/settings/subscription.
- Cancel your subscription by clicking the red "Cancel Subscription" button and confirm by clicking the red "Confirm" button.
- Contact Cloaked Support via live chat on their help site or email support@cloaked.com to request a refund specifically for your recent charge.
- In your refund request, mention that you have canceled your subscription and highlight if the charge was unexpected or the service was unused to improve chances of approval.
If you purchased through Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the Cloaked subscription purchase.
- Select "I'd like to" and choose "Request a refund."
- Choose the reason for the refund and select the Cloaked subscription purchase, then submit the request.
- Wait 24 to 48 hours for Apple's decision on your refund.
- For best results, emphasize that the subscription renewed without notice or that the service was unused or unwanted.
If you purchased through Google Play Store:
- Go to play.google.com and sign in with the Google Account used to purchase the Cloaked subscription.
- Click your Profile picture, then select Payments & subscriptions > Budget & order history.
- Locate the Cloaked subscription order and click Report a problem.
- Select the option that best matches why you want a refund, complete the form indicating you'd like a refund, and submit.
- Refunds are usually decided within one day but may take up to four days.
- Strongly mention if the subscription was renewed without warning or if the subscription was unused to increase success chances.
If you purchased through PayPal:
- Log into your PayPal account and go to Settings > Payments > Subscriptions and saved businesses.
- Select the Cloaked merchant subscription and cancel the automatic payment for future charges.
- Use PayPal's Resolution Center for disputes or refund requests related to unauthorized or incorrect charges.
- Contact Cloaked Support at support@cloaked.com as well to notify them of your refund request.
- When messaging support, mention that the account was unused or the charge was unexpected, which enhances the likelihood of a refund.
Email
The email is not available.
Tips and Tricks for Getting a cloak Refund
- Be persistent in contacting support multiple times through email or phone.
- Expect partial refunds rather than full refunds in many cases.
- Prepare to pay shipping fees both for the original shipping and the return shipping if you send the item back.
- Consider store credit as an alternative if offered, as it may be easier than a cash refund.
- Escalate if needed by filing a dispute with your bank or consider a chargeback if the company won’t resolve the issue.
- Use clear, firm, but polite language emphasizing the error on their part and your desire for a fair resolution.
- Time your request promptly after receiving the wrong item to avoid complications.
- Keep records of all communications in case you need to escalate the matter further.
Why Do People Request Refunds from cloak
- Delayed shipping causing items to arrive late or not in time for planned use (e.g., gifts).
- Items out of stock despite being listed as available at the time of order.
- Poor communication or unresponsiveness from customer support after refund requests.
- Unreceived orders or orders returned due to issues like inability to pay import taxes.
- Poor product quality perceived as worse than cheaper alternatives.
- Partial orders received instead of full orders placed.
- Refund requests due to shipping damage or faulty items (from official return policy info).
- Refunds sought for wrong items shipped that require replacement.
- Returns due to items not being in the condition required (e.g., worn or used items).
cloak Refund Script
Script
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Dear Cloaked Support Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription. I noticed an accidental charge on my account, and I am quite dissatisfied as I intended to manage my subscription differently.
I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
cloak Refund Policy
Cloak.id offers a 30-day return policy for items that are unworn and in original condition. Customers are required to initiate the return within 30 days of purchase, and the items will be inspected upon arrival for eligibility.
The Easiest Way to Get a cloak Refund
If you’re frustrated trying to get a refund from cloak—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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