Overview
CNBC is a leading business news network that offers real-time financial market coverage and business news to over 355 million people each month. They provide 14 hours of live business programming on weekdays, with reports coming from their global news bureaus. At night, they air reality shows, exclusive series, and documentaries. CNBC's content is accessible through various platforms including their website CNBC.com, a personal finance site called CNBC Make It, a premium service called CNBC PRO, mobile apps, voice assistants like Alexa and Siri, and streaming services on smart TVs and devices. Basically, CNBC helps people stay informed about the financial world and money matters in an easy-to-access way across many devices.
Difficulty
12345678910
Easy Medium Very Hard
The description is directly based on CNBC's official about page from their website, which provides a clear and consumer-friendly overview of the services and content they offer.
How to Get a CNBC Refund: Step by Step
If you purchased through cnbc.com:
- Go to https://www.cnbc.com/account/#subscriptions and log into your account.
- Click on Manage Subscription next to your active subscription.
- Select Off for Auto-Renew and click CONFIRM CHANGE to stop future billing.
- If you want to request a refund, fill out the CNBC webform available on the help center or email subscriptions@cnbc.com with your subscription details.
- In your message, mention that you were unaware of the renewal or did not use the service after renewal to improve chances of refund consideration.
If you purchased through Apple (iOS / Apple App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to open your Apple ID settings.
- Tap Subscriptions.
- Select your CNBC subscription from the list.
- Tap Cancel Subscription and confirm to stop future billing.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click I'd like to, then select Request a refund.
- Select the reason such as subscription renewed without notice or account was unused after renewal, then submit the form.
- Check the status of your refund request regularly and be patient; response times vary.
If you purchased through Google Play Store (Android):
- Go to play.google.com/store/account/subscriptions and sign in with your Google Account.
- Locate your CNBC subscription in the list and click on it.
- Click Report a problem next to the order you want refunded.
- Select the option describing your situation and complete the form, indicating you want a refund.
- Submit the request and wait for a decision, which usually takes 1 to 4 days.
- If your subscription was purchased on a different Google Account, sign out and repeat the process with each account.
If you purchased through Roku:
- Sign in to my.roku.com/signin.
- Manage your CNBC subscription from the subscriptions page.
- To request a refund, contact Roku Support directly.
- Mention that the subscription was unused or renewed without notice to strengthen your refund request.
Tips and Tricks for Getting a CNBC Refund
- Be polite but firm when explaining your situation to customer service representatives.
- Clearly explain any mistakes
- Ask for escalation
- Time your request
- Follow up persistently
- Use the company’s official communication channels
- Document your interactions
- Look for goodwill gestures
- Mention previous positive history
- Engage community support
Why Do People Request Refunds from CNBC
- Ongoing delay in refund processing for amounts assured to be refunded.
- Procedural errors by CNBC such as incorrect early judgment entries affecting claims.
- Financial hardship and emotional distress caused by delayed refunds and errors.
- Increased claim complexity leading to higher legal costs due to consolidation of claims.
- Improper reintroduction of struck-out claims inflating claim values.
- Financial burden from solicitor fees due to procedural mismanagement.
- Additional procedural steps and costs caused by CNBC mistakes.
- Delays related to set-aside fees and refunds due to procedural errors.
- Requests for urgent refund processing and correction of procedural mistakes.
CNBC Refund Script
Script
Copy
Dear CNBC Customer Service,
I hope this message finds you well. I am writing to request a refund due to an accidental charge on my account. I was not expecting this charge, and I am dissatisfied with the current situation. I would appreciate your assistance in resolving this matter promptly. Please let me know the next steps to facilitate this refund. Thank you for your attention to this issue.
Best regards,
CNBC Refund Policy
CNBC does not provide refunds or credits for any partial-period subscription periods or unused services, nor for cancellations made during free trials, except as required by applicable law. However, consumers in the UK and EU may have a legal right to a refund within 14 days under certain conditions.
The Easiest Way to Get a CNBC Refund
If you’re frustrated trying to get a refund from CNBC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.