Overview
Coaches' Tool Chest is a platform that helps coaches get their required certifications easily and quickly, all in one place. It provides training that meets state compliance requirements like First Aid, CPR, and other mandated courses. The service saves coaches time, money, and effort by consolidating everything needed for certification and professional development on a single, easy-to-use website. It is designed to make the certification process smooth and straightforward, so coaches can focus more on coaching and less on paperwork.
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Based on multiple references and summaries from the official Coaches' Tool Chest website and related pages, the main focus of the company is delivering a streamlined, cost-effective, and convenient certification and training system specifically for athletic coaches. This is aimed at meeting state requirements and ensuring consistent, relevant training, making the complex certification process simpler for users.
How to Get a Coaches’ Tool Chest Refund: Step by Step
If you purchased through Coaches Tool Chest website (Direct Billing):
- Go to the Coaches Tool Chest website and log in to your account.
- Navigate to the account or subscription management section.
- Find the option to view your current subscription or billing details.
- Locate the contact or support information specifically for billing or refunds.
- Use the provided email or contact form to request a refund. Clearly state that you want a refund for your membership subscription and specify the reason if required.
- To improve the likelihood of success, mention that you did not use the service or highlight any billing issues, such as unexpected charges.
- Wait for a response from customer service and be ready to provide additional information if asked.
If you purchased through Apple (iOS App Store):
- On your iPhone or iPad, open the Settings app.
- Tap your name at the top to access Apple ID settings.
- Tap Subscriptions.
- Find the Coaches Tool Chest subscription in the list and tap it.
- Scroll down and tap Report a Problem or go to reportaproblem.apple.com from a browser.
- Choose the appropriate subscription and click Request a Refund.
- In your refund request, emphasize that the subscription renewed without notice or that you did not use the account.
If you purchased through Google Play Store (Android):
- Open the Google Play Store app on your Android device.
- Tap your profile icon at the top right and select Payments & Subscriptions.
- Tap Subscriptions.
- Select the Coaches Tool Chest subscription.
- Tap Refund or Report a Problem if available, or visit Google’s refund request website.
- Submit your refund request mentioning that you were charged for a subscription you did not use, or that you were not properly notified of renewal.
How to Contact Coaches’ Tool Chest
If you need assistance, here’s how you can get in touch with Coaches’ Tool Chest support team:

Tips and Tricks for Getting a Coaches’ Tool Chest Refund
- Be polite and clear: Users emphasize staying calm, polite, and clear in communications.
- Document everything: Keep a record of all communications including emails, chat transcripts, and receipts.
- Use specific language: Clearly state the reason for the refund request such as damaged product, missing item, or non-delivery.
- Escalate if needed: If initial support is unhelpful, escalate the issue to a supervisor or manager.
- Request proof of delivery or signature: This can help challenge claims if an item is reported missing or damaged during delivery.
- Make separate orders: Placing items in separate orders can sometimes reduce errors that lead to refund requests.
- Utilize payment protection: Using payment services like Klarna or credit cards with buyer protection can aid in getting refunds if the company is non-compliant.
- Consider chargebacks: If all else fails, users suggest filing a chargeback with the bank or credit card company citing unfulfilled order or product issues.
- Time your requests: Promptly request refunds and returns to avoid losing eligibility.
- Insist on full refund: Do not settle for store credit if a full refund is justified by product condition or delivery failure.
Why Do People Request Refunds from Coaches’ Tool Chest
- Dissatisfaction with the program content not meeting expectations
- Technical issues accessing course materials or website problems
- Change in personal circumstances such as financial hardship or time constraints
- Perception of insufficient support or guidance during the coaching process
- Course content being significantly different from what was advertised or promised
- Lack of perceived value or ROI from the coaching program
- Feeling the coaching program was too advanced or too basic for their needs or skill level
- Not completing the required work or investing effort in the coaching process
Coaches’ Tool Chest Refund Script
Script

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Dear Coaches’ Tool Chest Team,
I hope this message finds you well. I am writing to request a refund due to an accidental charge on my account. I did not intend to authorize this payment and would like to resolve this matter promptly. I appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your understanding.
Best regards,
Coaches’ Tool Chest Refund Policy
I was unable to find specific information regarding the refund policy of Coaches’ Tool Chest (coachestoolchest.com) from their website. They may not have provided a detailed refund policy on the visible sections of their terms and conditions page.
The Easiest Way to Get a Coaches’ Tool Chest Refund
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.