Overview
Coborn's is a large, employee-owned grocery company with nearly 10,000 employees and 77 stores in several Midwestern states. They offer a variety of services including grocery stores featuring fresh produce and locally made products, their own bakery, pharmacy, and fuel stations. They also run liquor stores, coffee shops, hardware stores, and even dry cleaning. Many of their grocery locations have in-store dining options like Erbert & Gerbert's sandwich and soup restaurants, and they offer high-tech salad bars for quick, healthy meals. Plus, they provide online shopping with pickup and delivery options for convenience. Overall, Coborn's is a one-stop shop for groceries and more, focused on fresh food and easy shopping for customers.
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The description is derived directly from Coborn's official website, highlighting the key services they offer in simple terms suitable for consumers.
How to Get a Coborn's Refund: Step by Step
If you purchased through Instacart+ (Coborn's partner service):
- Open the Instacart app or go to instacart.com and log into your account.
- Navigate to your account settings by clicking your profile icon, then selecting 'Instacart+ Membership'.
- If it is within the first 5 calendar days of your paid Instacart+ membership and you have not placed any orders, you are eligible for a full refund.
- To request a refund, first cancel your Instacart+ membership in the membership settings.
- Contact Instacart customer service via the phone number provided by Coborn's (1-844-414-7467) or through the email [email protected] during their hours:
- Mon-Fri: 8AM - 6PM CST
- Sat: 10AM - 6PM CST
- Sun: 12PM - 6PM CST
- When contacting, mention that your membership renewed or was charged without placing any delivery orders and you are requesting a refund starting within the 5-day refund window.
- If you have placed any delivery order after your free trial ended or after paying, note that refund eligibility is not available, as your membership fee is fully charged.
How to Contact Coborn's
If you need assistance, here’s how you can get in touch with Coborn's support team:

Tips and Tricks for Getting a Coborn's Refund
- Be polite and courteous: Use friendly and calm language when contacting customer service.
- Contact as soon as possible: Reach out quickly after you realize there's an issue with your purchase or order.
- Gather evidence: Have photos, receipts, and order details readily available to support your claim.
- Use multiple contact channels: If email doesn't work, try calling, or messaging via social media or the website's chat feature.
- Escalate politely: If the initial representative is unhelpful, ask to speak to a manager or supervisor.
- Timing matters: Contact during business hours, preferably early in the week or early in the day for quicker responses.
- Refer to consumer rights: Mention your rights politely to show you are informed but avoid aggressive language.
- Be persistent, not aggressive: Follow up if needed, but keep all communication professional.
- Request refund to original payment: Specify you want the refund back to the original payment method.
- Share your positive feedback: Offer to leave a positive review if the refund is resolved amicably, as some users have noted this encourages better service.
Why Do People Request Refunds from Coborn's
- Damaged items received by customers.
- Incorrect items sent in the order.
- Expired or poor quality products, such as expired meat.
- Missing portions of ordered items.
- Customer dissatisfaction with a product quality or condition.
Coborn's Refund Script
Script

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Dear Coborn's Support Team,
I hope this message finds you well. I am writing to request a refund for a recent billing issue on my account. I noticed an accidental charge related to my last order, which I believe was incorrect. I have checked my receipt and would like to resolve this matter as quickly as possible.
Please let me know the process for obtaining a refund. Thank you for your assistance.
Best regards,
Coborn's Refund Policy
Coborn's refund policy allows for refunds or credits for missing or damaged items, up to the amount paid for the item. If a product is not satisfactory, Coborn's will replace it or refund all or part of the purchase price upon notification.
The Easiest Way to Get a Coborn's Refund
If you’re frustrated trying to get a refund from Coborn's—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.