Overview
Codeage is a company based in Florida that helps people live healthier lives with nutritional supplements and beauty products. They offer a wide range of items like collagen, vitamins, probiotics, herbs, and even skincare products. Their focus is on using unique ingredients and combining traditional methods with modern science to create effective products. They want to help customers feel good both inside and out by providing many options for health and beauty.
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The description comes directly from Codeage's official about us page on their website, written in clear and simple language suitable for consumers, outlining the main services and product categories they offer.
How to Get a Codeage Refund: Step by Step
If you purchased through Codeage.com directly:
- Contact Codeage customer support via email at support@codeage.com or call 1-856-263-3243 between 9am and 5pm PST, Monday to Friday (excluding holidays) to initiate your refund request.
- Prepare your return package:
- Print your receipt or proof of purchase including your name and order number.
- Include the receipt and the product in its original and unaltered condition in your package.
- Ship the package back to Codeage at the address provided by their support team during your communication.
- Wait for Codeage to receive and inspect your return; refunds are processed within 7 business days of receipt.
- Refunds will be issued to the original payment method within 5-14 business days after approval of the return.
- Note: Refunds apply only within 30 days of purchase, and you can refund only one item per order. Shipping costs for returns are your responsibility and non-refundable. Returned products that have already been shipped under a subscription plan are not eligible for a refund.
If you purchased through Apple (iOS App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your Codeage subscription and tap it.
- Choose Report a Problem to be redirected to Apple's problem reporting webpage.
- Sign in with your Apple ID and locate the purchase you want refunded.
- Click Report a Problem beside the purchase and select a refund reason such as "Subscription renewed without notice" or "Subscription unused" to increase success chances.
- Submit the request and wait for Apple's review and refund decision.
If you purchased through Google Play Store:
- Open the Google Play Store app.
- Tap your profile icon at the top right.
- Select Payments & subscriptions then Subscriptions.
- Find the Codeage subscription and tap it.
- Tap Refund or Report a problem.
- Choose the reason like "Subscription renewed without notice" or "Subscription unused" to increase refund approval chances.
- Submit and wait for Google's refund decision.
Tips and Tricks for Getting a Codeage Refund
- Be polite and calm in all communications with Codeage customer support.
- Request to speak with a supervisor if your initial refund request is denied.
- Clearly state specific reasons for dissatisfaction, such as allergic reactions, ineffective products, wrong or damaged items, or delivery issues.
- Document all communications thoroughly, including emails, chat logs, and phone calls.
- Provide photographic evidence of defective or incorrect products when possible.
- Make your refund request within 30 days of purchase to meet eligibility requirements.
- Prepare a return package with the product in original condition, printed receipt, and order details.
- Return shipping costs are your responsibility, so use economical and trackable shipping methods.
- Escalate the issue by contacting multiple support channels, including email and phone, if needed.
- Mention the potential for dispute or chargeback as a last resort if customer support is uncooperative.
- Timing your request during business hours (9am-5pm PST, Mon-Fri) may improve responsiveness.
- Use the Apple or Google refund processes if you purchased via their app stores for subscriptions.
- Check recent user experiences on forums like Reddit to adapt your approach based on successful cases.
- Consider using third-party chargeback services to automate dispute and refund requests if the direct approach fails.
Why Do People Request Refunds from Codeage
- Allergic reactions to ingredients in Codeage products causing customers to seek refunds.
- Perceived product ineffectiveness, such as claims that certain supplements do not contain the stated ingredients.
- Delivery issues like packages being left in unusual or inconvenient locations leading to refund requests.
- Order cancellations or suspicious requests for personal information causing distrust and refund demands.
- Wrong items sent or order errors prompting customers to request returns and refunds.
- Unmet expectations about product benefits leading to dissatisfaction and refund requests.
- Refunds typically honored when products are purchased from official or authorized sellers.
Codeage Refund Script
Script
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Dear Codeage Team,
I hope this message finds you well. I am writing to request a refund for a recent charge on my account that I believe was an error. I did not intend to make this purchase and am disappointed with the experience. According to your refund policy, I understand that I am eligible for a refund if the request is made within 30 days of purchase.
I would appreciate your assistance in processing this refund at your earliest convenience. If needed, I am happy to provide additional information or documentation for this request.
Thank you for your understanding and support.
Best regards,
Codeage Refund Policy
Codeage offers a 30-day money-back guarantee which allows customers to request a refund for one item per order if they are not satisfied. Subscription cancellations can be made anytime, but refunds for shipped products are not available after the first 30 days, and the return shipping costs are the customer's responsibility.
The Easiest Way to Get a Codeage Refund
If you’re frustrated trying to get a refund from Codeage—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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