Overview
Codeyoung offers live online interactive classes mainly for kids aged 5 to 17. They provide expert-led lessons in various subjects such as Math, English, Science, Robotics, and Financial Literacy. A big focus is on coding with specialized classes in Scratch, MIT App Inventor, Web Development, App Development, Python, Artificial Intelligence, and more. The learning experience is personalized to the child's age and skill level using an adaptive AI-driven approach. Kids get to engage with quizzes, games, hands-on exercises, and challenges to make learning fun and effective. There are flexible class schedules with regular progress tracking and lots of support from passionate mentors.
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The description is directly based on detailed information from the official Codeyoung website that highlights the key offerings in simple terms suitable for consumers, especially parents looking for educational programs for kids.
How to Get a codeyoung Refund: Step by Step
If you purchased through Codeyoung.com direct subscription:
- Email support@codeyoung.com with your refund request.
- Include your enrollment details such as registered email and transaction ID for quick processing.
- Mention that you want a refund for the unused membership or subscription classes, specifying which dates or classes you did not use.
- Indicate if you have already canceled your subscription or mention your willingness to cancel if required for refund.
- Emphasize if you were charged without prior notice or if the account/subscription remained unused to increase chances of approval.
- Wait for a response from support, usually delivered via email, to complete any additional steps they may require.
Site
The site is not available.
Tips and Tricks for Getting a codeyoung Refund
- Document every interaction with CodeYoung, including names, dates, and promises made.
- Use firm but polite language, emphasizing your dissatisfaction and rights without being aggressive.
- Request that all communications be provided via email to create a written record.
- Escalate by asking to speak with a senior executive or manager if frontline reps are unhelpful.
- Reference any promises made by representatives even if unofficial, especially those given in writing.
- Push for a timeline on your refund and mention if delays are causing financial hardship.
- Insist on a refund rather than course credit, as many users report credits are not helpful.
- Be persistent in follow-ups, as delays and ignored requests are common.
- Share dissatisfaction on public forums and social media as some users report faster responses this way.
- Request clear explanations regarding refund assessments and keep pressing if responses are vague or copy-pasted.
- Avoid trusting verbal promises without written backup and mention this when disputing charges.
- Make refund requests within the allowable timeframe but start early before the deadline.
- Consider timing your refund request right after dissatisfaction becomes clear to avoid prolonged issues.
- Remain calm and professional to maintain credibility during escalation.
- Use a mix of email, phone calls, and official complaint forms to maximize pressure.
Why Do People Request Refunds from codeyoung
- Refunds only apply to unused classes and only if the student or company cancels under certain conditions.
- $199 service fee charged for any cash refund.
- After 60 days, refunds are typically given as course credit, not cash.
- Refunds are prorated and must meet strict policy criteria.
- Refusal of full cash refunds by Codeyoung, with only course credit offered instead.
- Strict cancellation limits allowing only a few classes per bundle to be skipped.
- Overpriced packages leading to dissatisfaction.
- Missed classes after prepayment causing complaints.
- Unhelpful customer support regarding refunds.
- Misleading or false refund promises reported by users.
- Rigid refund policies and high fees are a frequent drawback.
- Scheduling issues, such as last-minute rescheduling or missed classes.
- Variability in tutor quality, with some mentors inexperienced.
codeyoung Refund Script
Script
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Dear Codeyoung Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I recently encountered with my account. It appears that I was charged for services I did not intend to purchase, which resulted in an accidental charge on my credit card.
Given the circumstances, I kindly request a refund for this charge. I believe this can be resolved swiftly, and I appreciate your assistance in processing this request promptly.
Thank you for your attention to this matter. I look forward to your reply.
Best regards,
codeyoung Refund Policy
Codeyoung's refund policy allows customers to request a refund after classes commence, within 4 months from enrollment, if they meet certain criteria, such as attending over 80% of scheduled classes and completing assigned exercises. Refunds are prorated for unused classes, with a service fee of $199 applied for cash refunds; class validity is also determined by the number of sessions purchased, and classes must begin within 6 months to remain valid.
The Easiest Way to Get a codeyoung Refund
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