Overview
Connected Investors is an easy-to-use online platform that helps people interested in real estate investing. It lets you find good property deals, including homes that are not always listed publicly, and helps you analyze those deals with up-to-date data and tools. You can also connect and collaborate with other investors or partners on deals through the platform. If you need funding, Connected Investors connects you with a network of private lenders and hard money lenders who can help finance your real estate projects. The platform also offers features to manage your deals and investments all in one place. It's designed to support different investment strategies like wholesaling, rentals, fix and flips, and more. Plus, they provide customer support, tutorials, and webinars to help you along the way.
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The information was gathered directly from Connected Investors' official website, including their FAQ and features pages, which detail the main services offered by the company in clear terms suitable for consumers.
How to Get a Connected Investors Refund: Step by Step
If you purchased through ConnectedInvestors.com directly:
- Gather your purchase details: Locate your membership purchase confirmation email or bank statement showing the charge from ConnectedInvestors.com.
- Contact support via phone: Call Connected Investors Support at 888-204-7501. When connected, clearly state that you want a refund for your membership charge and mention the date and amount of the transaction.
- Use live chat for quicker response: Visit connectedinvestors.com and use the live chat feature to request a refund. Again, provide your transaction details and ask for confirmation they have initiated the refund process.
- Send a detailed email if needed: If phone or chat does not resolve your refund, email support@connectedinvestors.com. Use phrasing angles like:
- "My subscription renewed without prior notice, and I have not used the service since renewal."
- "I am requesting a refund because I did not authorize this charge for an unused account."
- Confirm cancellation is done: Ask the support representative to confirm that your membership is canceled to prevent further charges.
- Follow up persistently: If you do not get a refund or callback within a week, call or chat again, referencing your earlier contact attempts.
Tips and Tricks for Getting a Connected Investors Refund
- Start with a polite but firm email clearly stating your request for a refund and the reason why it is justified.
- Reference any trial periods or guarantees they may have mentioned when you signed up, emphasizing compliance with their terms.
- Follow up persistently—send multiple emails spaced a few days apart if you do not receive a response.
- Use calm but assertive language that shows you understand your rights and expect a resolution.
- Document all communication including dates and responses, so you have evidence if escalation is needed.
- If initial emails fail, escalate the request by asking to speak to a supervisor or manager directly.
- Request confirmation of cancellation to ensure they have stopped billing and that you are no longer liable.
- Time your refund request as early as possible within any trial or refund window stated.
- Check payment methods for dispute options such as credit card chargebacks if refunds are not forthcoming.
- Leverage public forums or social media by mentioning your intention to share your experience if resolution is not met, sometimes prompting quicker action.
Why Do People Request Refunds from Connected Investors
- Refund requests made after the 7-day trial period, resulting in denial of refunds.
- Unauthorized monthly charges being made without user consent, leading to refund demands.
- Confusion or disputes about refund policies, specifically regarding timing and eligibility for refunds.
- Cancellation procedure disputes where users claim to have canceled but refund requests are denied due to timing issues.
- Requests to remove property listings leading to refund demands when the listings are not promptly or satisfactorily removed.
- Frustrations related to subscription services and billing disputes tied to the Connected Investors platform.
Connected Investors Refund Script
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Dear Connected Investors Support,
I hope this message finds you well. I am writing to address a billing issue that I encountered recently. I noticed an accidental charge on my account that I did not authorize. I have been trying to resolve this matter for a few days and, unfortunately, I have not yet received a satisfactory response.
Given the circumstances, I would kindly request a refund for this charge. I have enjoyed using your platform, but this issue has caused some frustration. I appreciate your help in resolving this matter promptly.
Thank you for your attention to this request. I look forward to your swift response.
Best regards,
Connected Investors Refund Policy
Connected Investors does not provide refunds for billing that has already occurred, except for specific instances mentioned in their Terms of Use. Generally, once a payment is processed, it is non-refundable unless within a described exception period.
The Easiest Way to Get a Connected Investors Refund
If you’re frustrated trying to get a refund from Connected Investors—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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