Overview
CorneaCare offers personalized dry eye treatment and support. They provide products like eyelid hygiene wipes, eye vitamins, and eye drops to help with eye health. The company creates customized treatment plans based on your lifestyle and needs. They also have an app for personalized coaching and a community to connect with others for support. There's a free quiz on their website that helps build a care plan just for you. Overall, CorneaCare focuses on making eye care simple and tailored for each person to manage dry eye disease effectively.
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The information was taken directly from the official CorneaCare website where they describe their main services, products, personalized treatment plans, and supportive community and app features. The language used is consumer-friendly, matching the requested style.
How to Get a CorneaCare Refund: Step by Step
If you purchased through CorneaCare Directly (mycorneacare.com):
- Contact CorneaCare customer support immediately via email at hello@mycorneacare.com or by phone at 267-217-3086.
- State specifically that you want a refund for your membership or subscription charge.
- If you have received any product shipment, ask for a prepaid return label which they will email to you to return the product.
- Return the product within 30 days of purchase using the provided return label to qualify for a full refund.
- Mention that the subscription renewed without notice or that you did not use the account to increase chances of refund if applicable.
- Do not attempt to cancel subscription without requesting refund first, as cancellation alone does not guarantee a refund.
- Follow up persistently if no response or refund is received within a few business days after contacting support and returning product.
Tips and Tricks for Getting a CorneaCare Refund
- Start with a clear, polite request explaining dissatisfaction and asking directly for a refund within their 30-day return window.
- Mention the 30-day no-questions-asked refund offer from the company to assert your right to a refund.
- If ignored, escalate quickly by sending a firm email stating intent to file a credit card chargeback for a "fraudulent charge" due to failure to deliver a refund.
- Use firm language
- Be prepared for the company to ship the product instead of refunding
- Use email communication to keep a written record
- Phone calls may help but are less documented, so insist on email confirmation of any refund promises or steps.
- Time your request close to but within the 30-day return period to avoid losing refund eligibility.
- If initial attempts fail, file a chargeback with your credit card company citing non-refund after cancellation request for additional leverage.
- Do not mention the company’s official policy; instead, focus on your rights as a consumer and the company’s stated promise of "no questions asked" refunds.
Why Do People Request Refunds from CorneaCare
- Product dissatisfaction: Customers may not be satisfied with the effectiveness or results of the CorneaCare product.
- Not meeting expectations: The product may not meet personal expectations or claims made about it.
- Allergic reactions or irritation: Some users might experience discomfort or adverse reactions when using the product.
- Issues with product quality or defects: Receiving damaged or defective products can lead to refund requests.
- Change of mind: Customers might simply change their mind about the purchase and return within the refund period.
- Incorrect orders: Receiving the wrong item or order mix-ups can prompt a refund request.
- Shipping delays or problems: Problems in shipping or delayed delivery might cause dissatisfaction leading to refunds.
CorneaCare Refund Script
Script
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Hello CorneaCare Team,
I hope this message finds you well. I am writing to request a refund for a recent charge on my account that I believe was an accidental billing issue. Unfortunately, this transaction does not reflect my expectations, and I would appreciate your prompt assistance in resolving this matter.
Kindly let me know the steps I need to take to return the product, as I understand I can receive a full refund within 30 days of purchase. Thank you for your attention to this matter, and I look forward to your response.
Best regards,
CorneaCare Refund Policy
CorneaCare offers a hassle-free return policy that allows customers to return products for any reason within 30 days of purchase for a full refund, no questions asked. Customers can request a return label via email to facilitate the return process.
The Easiest Way to Get a CorneaCare Refund
If you’re frustrated trying to get a refund from CorneaCare—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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