Overview
CoSchedule is a company that offers easy-to-use marketing tools mainly centered around organizing and handling your social media and marketing projects all in one place. They have a Social Calendar where you can plan, schedule, and publish your social media posts easily, plus see how well they do. There’s also a Content Calendar that gives you a clear view of all your marketing to-dos and projects. For agencies managing multiple clients, they have a special calendar tool just for that. They also have AI-powered tools like an AI editor to help boost your marketing, and a headline helper to make catchy titles. On top of that, they offer a library of marketing courses and tools to reply to your social messages, create reports, and connect with popular content platforms. Simply put, CoSchedule makes marketing organized, simple, and effective for everyone from small businesses to big teams.
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The information was gathered directly from CoSchedule's official website, listing their main products and explaining their features in a consumer-friendly manner, ensuring an accurate and easy-to-understand summary for everyday users.
How to Get a CoSchedule Refund: Step by Step
If you purchased through CoSchedule directly (self-serve on coschedule.com):
- From your CoSchedule calendar, open Settings.
- Click Billing.
- On the Billing page, click the ellipsis menu (three dots) near your active subscription.
- Select Cancel Subscription.
- On the new page, click Cancel Plan and follow the prompts to confirm cancellation.
- After cancellation, your subscription remains active until the end of the paid period.
- To request a refund, email support@coschedule.com explaining that you want a refund.
- For annual self-serve subscriptions, you can mention that you are requesting the refund within 14 days of the renewal to be eligible for a full refund.
- Emphasize that you are the account owner and that the subscription was unused or that the renewal was unexpected to increase success.
Tips and Tricks for Getting a CoSchedule Refund
- Contact support promptly and politely—start with a courteous message explaining your issue clearly.
- Emphasize the trial or money-back guarantee period to justify your refund request, even if slightly past policy dates.
- Use calm, respectful language avoiding emotional or accusatory tones to keep communication professional.
- Request escalation to a supervisor or higher-level support if initial reps deny your request.
- Be persistent but polite, sending follow-ups if you don’t get a response within a few days.
- Mention previous positive experiences with the product or company to build goodwill.
- Point out any technical issues or dissatisfaction that justify why you want a refund.
- Timing matters: reach out early in the subscription period for better chances.
- Use public forums or social media to gently highlight your issue if private requests fail, as companies may respond quicker to protect reputation.
- Document all communications to show a record of your requests.
- Ask for a "one-time exception" if you are past the refund window; some users report success this way.
Why Do People Request Refunds from CoSchedule
- Unsatisfactory features or lack of needed features leading to dissatisfaction with the product.
- Outdated or unintuitive user interface (UX) causing difficulty in usage.
- Poor customer support or lack of timely help from the company.
- Subscriptions canceled within refund period (mainly within 14 days of renewal) qualifying for refund requests.
- No prorated refunds on unused or canceled annual plans causing customer dissatisfaction.
- Billing issues or accidental renewals prompting refund requests.
- Lack of refund for unused social profiles or team member seats in annual subscriptions leading to refund requests.
- Managed subscriptions purchased through sales or customer success manager typically not eligible for refunds.
CoSchedule Refund Script
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Dear CoSchedule Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I recently encountered. I noticed an accidental charge on my account that I believe was made in error. Despite my expectations and usage level, I am unsatisfied with how this charge has impacted my experience with your service.
I kindly ask for your assistance in processing a refund for this charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
CoSchedule Refund Policy
CoSchedule allows 100% refunds for annual subscriptions within 14 days of renewal but does not offer refunds for monthly subscriptions or prorated refunds for unused or canceled annual plans. For managed annual subscriptions, no refunds are available for any unused periods.
The Easiest Way to Get a CoSchedule Refund
If you’re frustrated trying to get a refund from CoSchedule—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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