Overview
Crumb offers custom-made metal smart pet tags with QR technology to help keep pets safe and get them reunited with their owners quickly if they get lost. When someone finds your pet and scans the tag, they can see your pet's online profile and contact info without needing an app. Crumb also sends alerts with the pet's location when the tag is scanned, notifies vets and shelters nearby if your pet goes missing, and even helps create missing pet posters. The tags are waterproof, scratch resistant, work with any smartphone, and never need charging. There are free and premium subscription plans that add features like privacy mode, community alerts, and multiple pet profiles.
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The information is directly sourced from crumb.pet's official website, highlighting their main services in a simple and straightforward way appropriate for consumers.
How to Get a crumb Refund: Step by Step
If you purchased through Crumb.pet Direct (Website):
- Log in to your Crumb account on crumb.pet.
- Navigate to the 'My Services' section to find your active subscription.
- Cancel your subscription if not already done; cancellation is often required to initiate a refund request.
- Send a refund request email to support@crumb.pet. Clearly state that you are requesting a refund for your membership subscription and mention any valid reasons like "subscription renewed without notice" or "account was unused."
- Follow up politely if you do not receive a response within a few days.
Tips and Tricks for Getting a crumb Refund
- Persistently email support multiple times (10+ emails) to demand a refund, emphasizing you never signed up for the plan or authorized charges.
- Highlight unauthorized charges on your payment method and demand immediate cancellation and refund as fraud.
- Use clear, firm language stating you want a refund because the product did not meet expectations or was defective (e.g., tag fell off, failed to scan).
- Request a replacement while asking for refund credit to show willingness but maintain refund demand if services/products are unsatisfactory.
- Escalate by referencing intentions to report to financial institutions or seek legal action if refund is not processed promptly.
- Send refund requests early before next billing cycle to avoid unwanted charges.
- Use multiple contact channels like email, social media, and public reviews to increase pressure.
- Time your requests for customer service hours or weekdays for better response chances.
- Check your subscription status immediately after signup to catch and cancel before charges occur.
- Engage publicly through review sites like Trustpilot to prompt company response.
Why Do People Request Refunds from crumb
- Accidental subscription sign-ups where users did not intend to subscribe
- Unsatisfactory product performance such as Crumb tags not meeting user expectations
- Shipping costs not being refundable leading to refund requests
- Changes in user circumstances resulting in cancellation and refund requests
- Technical issues with the tags or subscription management
- Misunderstanding of subscription terms leading to unexpected charges
- Concerns over product legitimacy as noted in some user complaints online
crumb Refund Script
Script
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Hello Crumb Team,
I'm reaching out regarding a recent charge to my account that I believe was an accidental billing error. I've been trying to resolve this issue, but haven't received any response from customer support. Due to my dissatisfaction with this service, I kindly request a refund for the unauthorized charge. Thank you for your attention to this matter, and I hope to hear back from you soon.
Best regards,
crumb Refund Policy
Crumb.pet's refund policy allows for a refund within a 14-day grace period if the first subscription is canceled. However, shipping costs are non-refundable, even during promotions where Crumb tags are offered for free, and customers only pay for shipping.
The Easiest Way to Get a crumb Refund
If you’re frustrated trying to get a refund from crumb—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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