Overview
CyberGhost is a user-friendly VPN service that helps you stay safe and private online. It hides your IP address, encrypts your internet traffic, and stops others from spying on what you do online. You can use it on many devices like your phone, computer, or tablet, and it works fast with lots of servers worldwide. It doesn't keep any records of your activity, so your privacy is fully protected. Whether you want to protect yourself on public Wi-Fi, access blocked websites, or just browse safely, CyberGhost makes it easy with one click. Plus, they offer 24/7 support and a money-back guarantee, so you can try it risk-free.
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The description is based on the official CyberGhost.info website, which clearly explains the main services and features of CyberGhost in simple terms suitable for consumers. It summarizes the key benefits and usage scenarios in a friendly and accessible way.
How to Get a cyberghost Refund: Step by Step
If you purchased through CyberGhost Website (Card purchases):
- Locate your purchase Order Number or Reference Number from your CyberGhost account under Subscriptions.
- Contact CyberGhost Support via one of these methods:
- Email support@cyberghost.ro with your Order Number and refund request.
- Submit a request ticket at https://support.cyberghostvpn.com/hc/en-us/requests/new with your details and refund request.
- Use the 24/7 Live Chat on the CyberGhost website (lower right corner) to ask for a refund.
- Clearly state that you want a refund for the recurring subscription service purchased on the website.
- Have your Account details and Order Number ready for verification.
If you purchased through Apple App Store:
- Open a browser and go to reportaproblem.apple.com and sign in with your Apple ID.
- Select "I'd like to," then choose "Request a refund."
- Choose the CyberGhost subscription and specify why you want a refund, preferably mentioning:
- Subscription renewed without notice.
- Subscription was unused during the charged period.
- Submit the refund request and wait 24 to 48 hours for an update.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Go to "Payments and subscriptions," then "Subscriptions."
- Select CyberGhost and tap "Cancel subscription" (note this only stops future payments, not refund).
- Contact CyberGhost support via email at support@cyberghost.ro to request a refund for the canceled subscription.
- When contacting support, mention your subscription reference number and that you want a refund due to unused or unwanted renewal.
If you purchased through Roku:
- Note that Roku subscriptions are prepaid and usually non-refundable through Roku.
- Contact CyberGhost support via email at support@cyberghost.ro or submit a support ticket via their website to request a refund as Roku does not handle refunds directly.
- Explain your situation and emphasize any renewal without notice or non-use of the service.
If you purchased through a Gift Card or Third-Party Seller:
- Locate the seller from whom you purchased the gift card or subscription.
- Contact the seller directly for refund requests, as CyberGhost does not handle refunds for gift card or third-party purchases.
- Provide purchase details, and specify if the subscription was unused or renewed without consent to strengthen your request.
How to Contact cyberghost
If you need assistance, here’s how you can get in touch with cyberghost support team:
Tips and Tricks for Getting a cyberghost Refund
Why Do People Request Refunds from cyberghost
cyberghost Refund Script
Script
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Hello CyberGhost Support,
I am writing to request a refund for my recent subscription charge. After reviewing my experience, I feel that the service did not meet my expectations due to [mention any specific issue like speed, connectivity, or features]. I would appreciate your assistance in processing this refund as soon as possible, in accordance with your money-back guarantee policy. Thank you for your attention to this matter.
Best regards,
cyberghost Refund Policy
CyberGhost offers a 14-day money-back guarantee for 1-month subscriptions and a 45-day money-back guarantee for subscriptions of 6 months or longer. Refund requests must be made within the specified time frames and can be initiated through email, tickets, or live chat with their Support Team. Note that in-app purchases through the App Store or iTunes have different refund processes.
The Easiest Way to Get a cyberghost Refund
If you’re frustrated trying to get a refund from cyberghost—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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