Overview
DAZN is a sports streaming service that lets you watch live and on-demand sports from your devices without needing cable or satellite. It mainly focuses on boxing with over 185 fights every year, and also covers popular sports like soccer (including UEFA Champions League, LaLiga, and English Premier League), basketball (international leagues, Olympic qualifiers), motorsports (rally car racing, MotoGP), and even niche sports like esports, chess, and snooker. They offer flexible subscription plans so you can watch on two devices at once, and their service includes highlights, live games, and pay-per-view events. It's great for sports fans who want quick and easy access to a wide variety of sports anytime, anywhere.
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The information comes directly from DAZN's official site and trusted external sources explaining the sports coverage and service features, using simple consumer-friendly language.
How to Get a DAZN Refund: Step by Step
If you purchased through DAZN.com directly:
- Go to dazn.com and sign in to your account.
- Scroll to the bottom of the page and click on the Chat icon to contact customer support.
- In the support menu select:
- "Yes, I have a DAZN account"
- Subject: "My account, billing, or payments"
- Topic: "Questions about payments"
- Query: "I was incorrectly charged"
- Provide details such as your email, full name, registration date, and payment details to help process your refund.
- Respond to any additional information requests from DAZN via email to complete the refund process.
If you purchased through Apple (iTunes or iOS devices):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the DAZN subscription.
- Click "I'd like to" and select "Request a refund."
- Choose the reason related to the subscription renewal or accidental charge, such as "subscription renewed without notice" or "account was unused".
- Submit the refund request and wait for Apple's response.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu (three horizontal lines) and select Account then Purchase history.
- Find the DAZN subscription and tap Request a refund or Report a problem.
- Select a reason such as "subscription renewed without notice" or "accidental purchase".
- Complete the request and wait for Google Play to process it.
If you purchased through Roku:
- DAZN subscriptions via Roku are managed by Roku and are generally non-refundable.
- However, to request a refund:
- Go to your Roku account at my.roku.com and sign in.
- Navigate to Manage your subscriptions.
- Find the DAZN subscription and select to cancel auto-renew if you haven’t already.
- Contact Roku support directly via their support page or chat and explain that the DAZN subscription renewed without your notice or that you were unable to use the service.
- Emphasize that the subscription was unused or the charge unexpected to increase your chances of a refund.
How to Contact DAZN
If you need assistance, here’s how you can get in touch with DAZN support team:
Tips and Tricks for Getting a DAZN Refund
- Contact DAZN immediately via their website messaging system emphasizing you want to cancel and get a refund.
- Insist on receiving a cancellation confirmation email and keep all correspondence.
- Be persistent by sending multiple messages if you don't receive a response or confirmation.
- Use clear, polite but firm language requesting refund due to accidental subscription, double charge, or service issues (like app crashing).
- Highlight specific problems such as app outages or unauthorized charges to strengthen your case.
- Escalate by disputing charges with your bank or credit card company if DAZN does not respond or denies refund.
- Remove payment methods from your DAZN account after cancellation to avoid further charges.
- Timing matters: request refunds as soon as possible after the unwanted charge or issue.
- Consider mentioning you will report to consumer protection agencies or public forums if refund is not processed.
- If purchased via Apple or Google Pay, use the respective store's refund dispute mechanisms as DAZN may not process those refunds directly.
Why Do People Request Refunds from DAZN
- Unauthorized charges where users are billed without their permission.
- Subscription cancellation failures resulting in charges continuing after canceling.
- Poor streaming quality including constant buffering, pixelation, and glitches.
- Technical issues that prevent content from playing properly or at all.
- Incorrect charges such as being charged multiple times or for the wrong subscription period.
- Unavailability of advertised content or failure to deliver promised sports events.
- Issues with pay-per-view events where events are canceled or not provided despite payment.
- Lack of refunds for unused services or passes, leading to customer dissatisfaction.
- Poor customer support making it difficult to resolve billing or streaming problems.
DAZN Refund Script
Script
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Dear DAZN Support,
I am writing to request a refund for a recent charge on my account. Unfortunately, I encountered a billing issue that was not expected, and this charge has caused some dissatisfaction with my overall experience.
I would appreciate your assistance in processing this refund at your earliest convenience. Please let me know if you require any additional information to expedite this request.
Thank you for your attention to this matter.
Best regards,
DAZN Refund Policy
DAZN generally does not provide refunds for any subscriptions or passes, as stated in their various help articles. If a user does wish to request a refund, they must do so within 7 days of the time DAZN makes playback data available, but refunds may not be possible if payment was made through third-party providers like Amazon.
The Easiest Way to Get a DAZN Refund
If you’re frustrated trying to get a refund from DAZN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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