Overview
DealDash is an online auction site where you can bid on products and potentially win them for a lot less than their usual retail price. You start by creating a free account and buying bids in packs. Each bid costs a small amount, and every time you place a bid, the auction price goes up just a penny. The clock resets for every bid placed. If you're the last person to bid when the clock runs out, you win the item and pay the final auction price plus any sales tax, and DealDash ships it to you for free. The items come new, directly from well-known retailers and brands. If you win something, you can also trade it in for extra bids to use in other auctions. They offer a 90-day money-back guarantee on your first bid pack and provide support and tips to help users understand how the auctions work. Plus, you can earn free bids through various reward programs and promotions. Shipping is available in the US and many places in Canada, and payments are secure.
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The information was gathered directly from DealDash's official help and FAQ pages, which clearly describe how their auction service works for consumers in simple terms.
How to Get a DealDash Refund: Step by Step
If you purchased through DealDash.com directly:
- Visit the DealDash refund request page at https://www.dealdash.com/charge.
- Use the provided refund form to submit your refund request, including all relevant transaction details such as purchase date, amount, and your account information.
- Alternatively, contact DealDash Customer Support by phone at 855-455-3325 or email support@dealdash.com to request a refund.
- When requesting the refund, emphasize that the charge was unexpected or the service was unused to improve your chances of success.
- Wait for the response from Customer Support, which they aim to provide within the same day.
Tips and Tricks for Getting a DealDash Refund
- Be polite but firm: Use respectful language and clearly state your issue without aggression.
- Document everything: Take screenshots of purchases, emails, and conversations to provide evidence.
- Request a refund quickly: Initiate refund requests as soon as possible after the transaction.
- Explain your reasons clearly: Specify any technical issues, non-delivery, or dissatisfaction with the product.
- Use escalation paths: If initial support is unhelpful, ask to speak to a supervisor or escalate the issue via email or social media.
- Follow up persistently but patiently: Repeated polite inquiries can help keep your case active.
- Leverage timing: Some users report better success at certain times of day or during weekdays when support may be more responsive.
- Ask for exact refund timeline: Clarify when you can expect the refund to hold the company accountable.
- Be aware of bid pack refund tactics: Some users have reported success buying the cheapest bid pack and then requesting a refund, sometimes quickly (within minutes).
- Keep records of offers and promotions: If you participated in a special offer leading to a refund, retain all related information.
- Do not mention previous negative reviews or threats: Keep the tone positive and focused on resolution to avoid defensive responses.
- Use community insights: Seek advice from forums before requesting refund to learn what has worked recently.
Why Do People Request Refunds from DealDash
- Accidental or unaware charges for bids immediately upon registration or app download.
- Feeling misled by lack of clear upfront information about the pay-to-participate bidding model.
- Not winning an auction with the first bid pack purchase.
- Bidding on items they do not really want or losing interest after purchase.
- Bidding on too many different items and running out of bids before winning anything.
- Claims of unfair or misleading billing related to bids charged without bidding or winning.
- Requesting refunds within the 90-day money-back guarantee period on the first bid pack purchase.
- Second Chance Guarantee where bids are credited back if no auction is won initially, leading to refund requests if dissatisfied.
DealDash Refund Script
Script
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Dear DealDash Customer Support,
I hope this message finds you well. I'm writing to address a billing issue that I recently encountered. It appears that I was mistakenly charged for a service or product that I did not intend to purchase. After reviewing my account, I am very dissatisfied with this unexpected transaction and believe it was made in error.
I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to your prompt response to resolve this issue.
Thank you for your understanding.
Best regards,
DealDash Refund Policy
DealDash offers a 100% money-back guarantee on your first Bid Pack purchase within 90 days, allowing you to request a refund for any reason with no questions asked. This policy ensures customer satisfaction by allowing returns within the specified timeframe.
The Easiest Way to Get a DealDash Refund
If you’re frustrated trying to get a refund from DealDash—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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