Overview
Design Institute America, also known as Dia & Co, is a company that offers personal styling services specifically for plus size women (sizes 10-32). They provide personalized clothing outfits each month based on the customer's style, size, and price preferences. Customers receive up to 7 items to try on at home, keep what they like, and return the rest with free shipping and returns. The service focuses on recommending clothes that fit different body types and accommodate size differences across brands. It also offers flexible pricing, with credits and discounts, plus free exchanges for the right fit.
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The information was directly taken from the official dia.com website which describes their main services clearly, targeted at consumers in a friendly and straightforward manner.
How to Get a Design Institute America Refund: Step by Step
If you purchased through credit or debit card on dia.com:
- Log in to your account on dia.com.
- Navigate to the 'My Account' section.
- Go to 'Orders' and find your Style Box subscription or membership order.
- Select the option to request a refund or return for your order.
- Complete the return process by selecting the items for return, placing them in the provided bag, attaching the prepaid FedEx shipping label, and dropping it at a FedEx Drop Off location.
- Ensure your return is made within 5 days of delivery for refund eligibility.
- Contact the company's Help Center web form for confirmation and additional assistance with your refund request.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find the Design Institute America subscription and select it.
- Tap 'Report a Problem' and choose the appropriate issue related to the refund request.
- In your request, emphasize that the subscription was renewed without notice or that the service was unused to increase the likelihood of refund acceptance.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select 'Payments & subscriptions' then 'Subscriptions'.
- Find the Design Institute America subscription and select it.
- Tap 'Report a problem' and choose the option that best fits your refund reason.
- Submit your refund request with emphasis on unused subscription or unauthorized renewal for better chances of success.
Tips and Tricks for Getting a Design Institute America Refund
- Be polite but firm in all communications to keep the representative cooperative.
- Document every interaction including dates, names, and what was said or promised.
- Contact customer service early in the day to avoid long wait times and get more attentive responses.
- Use email for a paper trail and clearly state your refund request with specific reasons.
- Mention any relevant laws or consumer protection policies if applicable to strengthen your case.
- Escalate the issue by asking to speak with a supervisor or manager if front-line staff are unhelpful.
- Be persistent and follow up regularly without being rude or aggressive.
- Timing your request soon after purchase or enrollment improves chances of a refund.
- Use social media or public forums to share your issue if direct contact fails—companies often respond quickly to protect reputation.
- Highlight inconsistencies or failures in their service as justification for your refund request.
Why Do People Request Refunds from Design Institute America
- Multiple charges due to outstanding balance after return period expired without return scan being recorded.
- Delayed refunds due to holds after bank charge reversal requests.
- Missed guaranteed delivery timeline leading to refunds and compensation.
- Order cancellations due to platform integration issues without timely customer notification.
- Charges for returned clothing citing damaged or incorrectly returned items, with refunds given as exceptions.
- Fraudulent sign-ups and repeated charges on customer cards for unsolicited boxes.
- Disputes over return receipt proof causing charges despite package return.
- Returned items scanned and app return confirmed but customer still charged.
- Refunds promised but not received after delayed shipments.
Design Institute America Refund Script
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Dear Design Institute America Team,
I hope this message finds you well. I am writing to request a refund for a recent charge that appears to be incorrect. I was billed for an item/service that I did not intend to purchase.
I would appreciate your assistance in resolving this billing issue and processing a refund at your earliest convenience.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Design Institute America Refund Policy
Design Institute America's refund policy allows for returns of items from Style Boxes and Seasonal Style Boxes within 5 days of delivery. The return process is free and involves using a prepaid shipping label to send items back, with refunds processed once the returned items are received.
The Easiest Way to Get a Design Institute America Refund
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