Overview
DeviantArt is a huge online community where people who love art can come together. It's like a giant gallery where you can explore millions of artworks in all kinds of styles like digital art, photography, comics, and more. You can also connect with other artists and art fans, share your own creations, and get personalized recommendations on art you might like. Basically, it's a fun place to see cool art, meet others with similar interests, and show off your own work if you want.
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Information was taken directly from the official DeviantArt website, which describes the site as the largest online art gallery and community with over 350 million pieces of art and features for connecting users and sharing artwork across various styles.
How to Get a DeviantArt Refund: Step by Step
If you purchased through DeviantArt.com directly:
- Log in to your DeviantArt account on deviantart.com.
- Navigate to the DeviantArt Contact Us page at deviantart.com/contact-us to access the support ticket submission form.
- Under the “Buying and Selling” topic, select Core Membership, order, and earnings issues as your issue category.
- Submit a clear and concise ticket requesting a refund for your membership or subscription purchase.
- Emphasize if the subscription renewed without notice or if the account was unused during the billing period to increase refund approval chances.
- Use polite, clear language without abusive or inappropriate behavior.
- Wait for a DeviantArt Customer Support team member to review and respond to your request. Support is available Monday through Friday only.
If you purchased via Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your DeviantArt subscription and tap it.
- Tap Report a Problem to launch Apple’s refund request portal.
- Follow instructions to submit your refund request.
- In your message, mention the subscription renewed without your knowledge or that you did not use the account during the billing period.
If you purchased via Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments & subscriptions.
- Choose Subscriptions and find your DeviantArt subscription.
- Tap Refund or Report a problem to start your refund request.
- Follow the on-screen instructions to complete the refund process.
- When prompted, state that the subscription was renewed without notice or that the account was unused to strengthen your claim.
Email
The email is not available.
Tips and Tricks for Getting a DeviantArt Refund
- Submit a ticket immediately after purchase or issue arises, ideally within 7 days.
- Clearly state the reason for refund such as misleading art, failure to deliver, or technical issues.
- Keep your language polite but firm, avoid hostility to maintain professionalism.
- Document all communications with artists or support to strengthen your case.
- Escalate firmly but respectfully by demanding a refund through the help center if initial responses are delayed or denied.
- Use subtle threats of legal action or consumer protection laws as leverage, especially if appeal or refund is denied.
- Mention past tenure or loyalty if applicable to gain sympathy, such as long-time account ownership.
- Turn off auto-renewal immediately to prevent unexpected charges and request refunds for unwanted renewals.
- Request partial refunds if the work was partially completed or delayed excessively.
- Avoid waiting too long to file disputes; prolonged silence might reduce chances of refund.
- Use payment platform dispute options (e.g., PayPal disputes) as a last resort if DeviantArt refuses refunds.
- Be aware that refund of purchase fees may exclude payment processor fees like PayPal fees.
Why Do People Request Refunds from DeviantArt
- Art not started or service not completed
- Dissatisfaction with the artist's attitude or the quality of the work
- Desire to spend money elsewhere
- Waiting time too long or delays in delivery
- Artist cancellations due to personal issues, emergencies, or art block
- Commission or work incomplete but partial payment was made
- Communication issues leading to misunderstandings or dissatisfaction
- Unreasonable or difficult clients leading to disputes
- Violation of refund policies or disputes over "no refunds" rules
- Failure to provide service despite payment
- Requests for refunds due to copyright or contract complications
- Artists refusing refunds but not delivering work (seen as stealing)
DeviantArt Refund Script
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Hello DeviantArt Support,
I hope this message finds you well. I'm reaching out regarding an issue I encountered with my recent billing. It appears that I have been charged for a service I did not intend to purchase. I am disappointed as this was not my intention, and I would like to request a refund for this charge.
I appreciate your attention to this matter and kindly ask for your assistance in resolving it. Thank you for your help!
Best regards,
DeviantArt Refund Policy
DeviantArt's refund policy allows customers to request a refund within 7 days of their purchase by contacting Customer Support. However, certain purchases, like Core Memberships, are non-refundable.
The Easiest Way to Get a DeviantArt Refund
If you’re frustrated trying to get a refund from DeviantArt—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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