How to Get a Doctors Without Borders Refund

Overview

Doctors Without Borders (also known as Médecins Sans Frontières or MSF) is an international medical humanitarian organization that provides emergency medical care to people in crisis around the world. They work in over 70 countries, helping those affected by conflict, natural disasters, disease outbreaks, and social exclusion. Their teams consist of doctors, nurses, and other frontline workers who treat injuries from war, respond quickly to natural disasters, run vaccination campaigns during epidemics, and support refugees with healthcare, nutrition, and clean water. MSF is independent and treats people based solely on need, without taking sides, and aims to deliver high-quality care while respecting patient dignity. Their work is mostly funded by individual donations, allowing them to act quickly and reach places where others cannot.

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How to Get a Doctors Without Borders Refund: Step by Step

How to Contact Doctors Without Borders

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Tips and Tricks for Getting a Doctors Without Borders Refund

• Act quickly: Request refunds within three months to increase your chances of success as refunds are typically not issued after this period.


• Contact Donor Services directly: Use the dedicated email donations@newyork.msf.org or phone number (888) 392-0392 for refund requests.


• Be clear and polite: Clearly explain your reason for the refund request using respectful and straightforward language.


• Provide necessary information: Include details like transaction dates, amounts, and your donor information to facilitate tracking your donation.


• Escalate if needed: If initial contact does not resolve the issue, follow up persistently and escalate your request firmly but courteously.


• Check your payment method policies: Sometimes banks or credit card companies allow chargebacks or refunds within a limited timeframe, which can be a backup option.


• Stop recurring donations promptly: If you want to prevent future charges, cancel any recurring donations immediately through your bank or the organization's donor portal.

Why Do People Request Refunds from Doctors Without Borders

Doctors Without Borders Refund Script

Script

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Dear Doctors Without Borders Team,

I hope this message finds you well. I am writing to address a billing issue that has arisen on my account. Upon reviewing my recent transactions, I noticed an accidental charge that I believe should be refunded. I greatly appreciate the important work your organization does, and I would like to resolve this matter as soon as possible.

Could you please assist me in processing a refund for this charge? Thank you for your understanding and support.

Best regards,

Doctors Without Borders Refund Policy

The Easiest Way to Get a Doctors Without Borders Refund

If you’re frustrated trying to get a refund from Doctors Without Borders—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Get help with your refund

"This app saved me $127 in minutes"

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