Overview
DraftKings is an online platform where you can enjoy games based on sports. There are two main services they offer: Daily Fantasy Sports and Sportsbook. With Daily Fantasy Sports, you pick a team of real players and compete in short-term contests to see who scores the most points based on how those players perform in real-life games. It’s like fantasy sports but faster and easier to join. The Sportsbook lets you bet legally and securely on various sports, either on your computer or mobile device. You can place bets on your favorite teams or games and track your bets and rewards all in one place. DraftKings makes it fun and easy to engage with sports whether you want to compete in fantasy contests or try your luck with sports betting.
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The description is based directly on the main information found on the official DraftKings website, outlining their key services in simple and clear terms suitable for a general audience.
How to Get a DraftKings Refund: Step by Step
If you purchased through Credit/Debit Card on DraftKings website:
- Log in to your DraftKings account on draftkings.com.
- Navigate to your account or billing section to find your subscription or membership details.
- Contact DraftKings customer support through the website's chat or support form requesting a refund for the membership or subscription payment.
- Specify that you want a refund for the recurring service and provide transaction details.
- Wait for customer support to review your request and process the refund back to your original payment method.
- If the refund is denied or delayed, you may consider disputing the charge with your bank or card issuer, providing evidence of your refund request to DraftKings.
If you purchased through Apple (App Store):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the DraftKings subscription.
- Click or tap "I'd like to," then select "Request a refund."
- Choose the reason for your refund request, such as "Subscription renewed without notice" or "Account was unused."
- Select the DraftKings subscription from your purchase list.
- Submit the refund request and wait 24 to 48 hours for an update.
- Check the status of your refund request periodically on the same website.
- If applicable, ensure you also cancel the subscription via your Apple ID subscription settings to avoid future charges.
If you purchased through Google Play Store:
- Open a web browser and go to play.google.com/store/account and sign in with the Google account used for the DraftKings subscription.
- Click on "Payments & subscriptions," then "Subscriptions."
- Select the DraftKings subscription you want a refund for.
- Click "Report a problem" and select a reason like "Subscription renewed without my consent" or "Service not used."
- Fill out and submit the refund request form.
- Wait for Google Play support to respond, which typically takes a few days.
- Monitor your email or Google Play account for the refund decision.
- If approved, the refund will be credited back to your original payment method.
- Optionally cancel the subscription in your Google Play subscription settings to prevent future charges.
Email
The email is not available.
Tips and Tricks for Getting a DraftKings Refund
- File a complaint with your state gambling commission if DraftKings refuses to refund; this can often prompt action.
- Dispute the charge with your bank especially if the funds were deposited but not used for gambling.
- Be persistent and escalate by repeatedly asking to speak to a supervisor or higher-level support staff via email or support channels.
- Use formal and polite language emphasizing that your deposit was never used for betting and you changed your mind.
- Contact during peak hours (like football seasons) when support might be more responsive due to higher staffing.
- Utilize social media channels such as Twitter to publicly and politely request assistance, pushing for escalation.
- Know there is no live chat or direct phone support usually, so rely on email or social media messaging consistently.
- Be aware that tickets might be closed prematurely without resolution; follow up diligently until your issue is addressed.
- Timing matters: Filing complaints or disputes quickly after a transaction may improve chances for refund.
- If account is closed, insist on accessing your remaining balance emphasizing your right to those funds since they have not been wagered.
Why Do People Request Refunds from DraftKings
- Bet cancellations due to event cancellations before the event starts.
- Bets voided when games are abandoned due to injury, bad weather, or crowd issues.
- Refunds for glitches or software errors in casino games causing unfair loss, such as the Deal or No Deal Banker's Bonanza slot game glitch.
- Deposits refunded if the funds haven't met the playthrough requirement or if withdrawal is canceled.
- Refunds issued for incorrect odds or pricing errors by the sportsbook.
- Customer support refunds given in the form of site credit for disputed bets or customer satisfaction.
- Refunds due to betting market or rule changes that impact bet validity.
DraftKings Refund Script
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Dear DraftKings Support,
I hope this message finds you well. I am writing to address a billing issue that has recently come to my attention. Upon reviewing my account, I noticed an accidental charge that I did not authorize. I have always appreciated the service provided by DraftKings, but this unexpected charge has caused some dissatisfaction on my end.
I would greatly appreciate your assistance in processing a refund for this unauthorized charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
DraftKings Refund Policy
DraftKings' refund policy states that all payments are final, and no refunds will be issued for deposits. However, in instances where a game is canceled, entry fees will be refunded to the account, but no direct refunds are provided otherwise.
The Easiest Way to Get a DraftKings Refund
If you’re frustrated trying to get a refund from DraftKings—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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