Overview
DubClub is a platform that helps people join and grow communities focused on sports betting. It's designed to make it easy for sports betting experts (called cappers) to share their tips and advice, and for subscribers to get timely, reliable betting info to make smarter bets and lose less often. The platform connects sports fans who want to win more together by sharing tips in a simple and straightforward way.
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The DubClub website explains that the platform connects people interested in sports betting by allowing experts to sell their betting advice and subscribers to receive reliable, easy-to-access content. This explanation uses simple and clear language suited for consumers, fulfilling the task requirements.
How to Get a DubClub Refund: Step by Step
If you purchased through Stripe:
- Go to the DubClub website and log into your account.
- Navigate to your account's Subscription Settings section.
- Disable auto-renewal to prevent future charges, if applicable.
- Contact DubClub customer support by emailing support@dubclub.win with the subject "Refund Request".
- In your email, emphasize that you are requesting a refund due to an auto-renewal charge made without prior notification, or that you have not accessed any content during the subscription period.
- Mention politely that you are seeking a refund for the recent charge associated with your subscription.
- Wait for a reply from DubClub, which handles refund decisions at their discretion, but they may issue refunds in rare cases such as within 24 hours of renewal and no content accessed.
- Follow any instructions provided by DubClub support to complete the refund process.
If you purchased a lifetime subscription:
- If you have purchased a lifetime subscription, note these are not eligible for refund after 7 days from purchase or after accessing any content.
- If your purchase is within the 7-day window and you have not accessed any content, email support@dubclub.win with a refund request.
- Mention that you are within the refund eligibility period and have not accessed any content on your lifetime subscription.
- Wait for DubClub support to respond and follow any directions they give for processing the refund.
Phone
The phone is not available.
Tips and Tricks for Getting a DubClub Refund
- Contact support promptly and specify the exact charge and issue clearly.
- Use calm, respectful, and polite language, but be firm in your request.
- Document all communications with timestamps for records.
- Request escalation to a higher authority or manager if initial support does not help.
- Mention loss of access or service interruptions as justification for refund.
- Address refund requests quickly, especially before auto-renewal periods.
- Politely persist in follow-ups without spamming support.
- Subtly hint at bank chargeback as a last resort if refund is denied.
- Research and reference community dissatisfaction trends from forums to support your claim.
- Disable auto-renewal immediately to avoid further charges.
- For lifetime subscriptions, request refunds within 7 days if no content has been accessed.
- Write a polite and clear email script for refund requests emphasizing accidental charges or unintentional renewals.
Why Do People Request Refunds from DubClub
- Automatic subscription renewals leading to unexpected charges or double billing
- Unauthorized or duplicate charges on customer accounts
- Denial of access to purchased plays or services despite payment
- Misleading marketing especially suggesting gambling advantages, sometimes targeted at minors
- Exploitation of minors with related charges and marketing
- Dissatisfaction with subscription-based, paywalled products or services
- No refunds available due to strict policy of "all sales are final" even for delayed or undelivered notifications/messages
- Account termination due to violation of terms resulting in loss of paid subscription period without refund
- Requests for refunds for partial or unused subscription periods, which are not granted
DubClub Refund Script
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Hello,
I hope this message finds you well. I am reaching out regarding an accidental charge on my account. I did not intend to renew my subscription and would appreciate your help in processing a refund for this recent transaction.
Thank you for your understanding and assistance.
Best regards,
DubClub Refund Policy
DubClub's refund policy states that all sales are final and non-refundable. Subscribers do not have the right to refunds or credits under any circumstances, and subscriptions automatically renew without any refunds for partial or unused periods.
The Easiest Way to Get a DubClub Refund
If you’re frustrated trying to get a refund from DubClub—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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