Overview
DUPR is a company that offers a super easy way for pickleball players to get rated based on their match results. Basically, you can get your skill level rated in real time just by playing matches, and the more matches you play, the better your rating gets. They have an app where you can record your matches, track how you improve over time, and find other players nearby who are at your level. You can also join or create clubs, schedule games or events, and even find a coach if you want to get better. It's used by a lot of people worldwide, including the top professional pickleball tours. So, if you like pickleball, DUPR helps you see how good you are, connect with others, and have more fun playing.
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The description is based on detailed and clear information from DUPR's official website, which explains their services in a simple and consumer-friendly way, focusing on rating players, tracking progress, connecting players, and supporting coaching and competitions.
How to Get a dupr Refund: Step by Step
If you purchased through Stripe (direct purchase on DUPR.com):
- Log in to your account on dupr.com where you manage your membership or subscription.
- Locate your payment or subscription management section.
- If accessible, use the withdrawal button to withdraw prior to any stated cancellation deadline (e.g., July 24th for certain events) to qualify for a refund, which may be partial (e.g., 90% of initial payment).
- If withdrawal before the deadline is possible, follow the prompt to confirm withdrawal and then your refund will be processed accordingly.
- If you face issues with withdrawal or refund processing, email events@mydupr.com and explain that you are requesting a refund and that you are withdrawing prior to the cancellation deadline.
- In your email, emphasize any relevant points such as withdrawal timing before the deadline or administrative errors leading to this refund request to improve chances.
If you purchased through Picklehub for DUPR Rating services:
- Send an email refund request to picklehub@ascpicklehub.com.
- Include your purchase information and specify the session or event for which you want a refund.
- Mention that cancellation was made within the eligible refund window (e.g., 48 hours before event for full refund or 24 hours for partial refund).
- Note that refunds are subject to a 2.5% administrative fee and that loyalty points redeemed are non-refundable.
- Avoid refund requests through WhatsApp, Facebook, or other casual channels as they are not accepted.
Tips and Tricks for Getting a dupr Refund
- Contact the tournament organizer first to express your issues clearly before escalating to DUPR.
- Use polite but firm language emphasizing that you've encountered unexpected issues like cancellations that were not clearly communicated.
- Escalate to DUPR customer support only after the organizer is unresponsive or denies your refund.
- Request clarification on refund policies while showing that you understand tournament risks but expect reasonable resolutions.
- Time your refund request soon after the event cancellation to maximize chances of success.
- Push for alternative compensation like event credits if a full refund is denied, to at least recoup some value.
- Avoid aggressive language which can harden stances; instead be factual and reasonable.
- Use community forums and Reddit to gather support or advice but do not rely solely on official policies.
Why Do People Request Refunds from dupr
- Lost, unused, or unredeemed promo codes
- Dissatisfaction with the DUPR rating or feedback provided
- Inability or unwillingness to submit gameplay footage
- Disagreement with the coaching style, evaluation method, or DUPR result
dupr Refund Script
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Hello Dupr Support,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent transaction on your site. It appears that I was charged incorrectly, and I am quite dissatisfied with this experience.
I would appreciate it if you could process a refund for the amount charged. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
dupr Refund Policy
Dupr.com's refund policy states that no refunds will be provided after the cancellation deadline, which is two weeks prior to the event. If a participant withdraws before this deadline, they are eligible for a 90% refund, while a 100% refund is available if the withdrawal is initiated by event management.
The Easiest Way to Get a dupr Refund
If you’re frustrated trying to get a refund from dupr—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.