Overview
Faphouse is an adult video platform where you can stream and download adult videos using a token system. It's a subscription-based service giving you access to thousands of channels and videos, including exclusive originals. You can watch in full HD or 4K, and they add new videos daily. You buy tokens to pay for the clips you want, and you can stream or download them easily. Payments are secure and discreet, and you can cancel your subscription anytime. Basically, it's a site where you find lots of adult content, watch or download it, and enjoy high-quality video in a simple, user-friendly way.
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The information comes directly from the official Faphouse FAQ page, summarizing the main features and services offered by Faphouse in simple terms suitable for a consumer audience.
How to Get a faphouse Refund: Step by Step
If you purchased through Epoch:
- Go to the Epoch billing support website: https://www.epoch.com/billing_support/find_purchase.
- Use the 'Find My Purchase' form on the page by entering any two of the four fields to retrieve your purchase information.
- Locate your FapHouse subscription purchase using your member ID, which you received by email after purchase.
- Contact Epoch billing support via live chat, email (billing@epoch.com), or phone (+1 800 893 8871 toll-free or +1 310 664 5810 worldwide) to request your refund.
- Explain that the subscription was renewed without notice or that the account was unused to increase refund success.
- If not already done, cancel your membership using the 'Find My Purchase' form to stop future charges and to support your refund request.
- Wait up to 5 business days for any issued credit to appear on your statement.
If you purchased through Centrobill:
- Contact Centrobill billing support via their email support@centrobill.com or phone (+1-877-778-8382).
- Mention your FapHouse subscription and provide relevant transaction details.
- Request a refund by emphasizing that you were charged without your consent or that you did not use the subscription.
- Follow any instructions given by Centrobill support to complete the refund process.
If you purchased through Crownbill:
- Contact Crownbill billing support by email at billing@crownbill.com or phone (+1 855 614 0095 toll-free).
- Provide your FapHouse subscription details and request a refund.
- Use refund request phrasing such as subscription renewing without notice or account unused to increase chances of success.
- Follow Crownbill support's guidance to complete your refund request.
How to Contact faphouse
If you need assistance, here’s how you can get in touch with faphouse support team:

Tips and Tricks for Getting a faphouse Refund
- Contact support promptly, ideally within 24-48 hours of the charge to increase chances of approval.
- Use calm, polite, and clear language explaining that the charge was unauthorized or a mistake.
- Dispute through your payment provider (credit card/bank) if the company is unresponsive or refuses refund.
- Avoid aggressive or threatening language; instead, focus on requesting a refund as a customer service request.
- Keep evidence such as screenshots of the transaction, communication attempts, and subscription status.
- Escalate by requesting to speak with a supervisor or higher-level support if initial contact does not resolve the issue.
- Mention subscription cancellation clearly and request confirmation that no further charges will occur.
- Time your requests during business hours for faster and more responsive communication.
- Check community forums for any current issues or tips shared by other users as company practices may change.
Why Do People Request Refunds from faphouse
- Site not as advertised: Membership does not grant access beyond regular visitor content, making purchase feel useless.
- Refunds refused despite little or no usage: Customers report refunds denied even when service was barely or not used.
- Deceptive billing practices: "Two-day free access" for €0.99 converts into a €14.99 monthly charge without clear consent or easy cancellation.
- Subscription cancellation difficulties: Impossible or very hard to cancel subscriptions leading to unwanted recurring charges.
- False advertising on content availability: Promises of thousands of VR videos but customers receive only a small fraction.
- Fraudulent or accidental charges: Charges made by accident or by minors with refunds often denied.
- Accusations of scam and fraud: Customers accuse the company and its billing processor of deceptive sales tactics and fraud.
- Dissatisfaction with service quality and content limitations: Customers seek refunds due to low quality, limited content, and billing policies but face denial or delays.
faphouse Refund Script
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Hello FapHouse Support,
I hope this message finds you well. I am writing to request a refund for an accidental charge on my account. I recently noticed a billing issue that I believe was made in error. I understand that refunds are generally not offered, but I kindly ask that you review my case and consider issuing a refund as it was an unintentional transaction on my part.
Thank you for your attention to this matter. I appreciate your help and look forward to your prompt response.
Best regards,
faphouse Refund Policy
Faphouse.com has a strict no refund policy for services such as Membership Subscription and Fan Club Subscription Services. If a refund is considered on a case-by-case basis, it will only be provided back to the original payment method used for the purchase.
The Easiest Way to Get a faphouse Refund
If you’re frustrated trying to get a refund from faphouse—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.