Overview
FaxBurner is a service that makes it super easy to send and receive faxes without needing old fax machines. You get a free fax number that you can use to send and receive faxes right from your email or iPhone/iPad. You can keep your fax number for 24 hours for free or get a permanent one with their paid plan. It also lets you sign faxes online, store them in the cloud, and send multi-page faxes from photos. It’s perfect if you want to fax documents without any hassle or printers. They have an app that turns your phone or tablet into a fax machine, and you can even fax directly from your email. There are also paid plans if you want extra features like toll-free numbers or to send more pages.
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The summary is based directly on detailed information from the official FaxBurner website, which clearly describes their main consumer services in straightforward terms.
How to Get a faxburner Refund: Step by Step
If you purchased through Apple iTunes Store:
- Open your web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID that was used to make the FaxBurner purchase.
- Click on "I'd like to," then select "Request a refund."
- Choose the reason for your refund request, such as "subscription renewed without notice" or "unused account", to improve your chances of success.
- Select the FaxBurner subscription or purchase you want refunded and click Submit.
- Wait 24 to 48 hours for Apple to update you on the refund request status.
- If approved, funds will be returned to your original payment method, which may take additional time.
- If you can't find your FaxBurner charge on the site, locate your receipt email from Apple and ensure you are signed in to the correct Apple ID on
reportaproblem.apple.com
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The phone is not available.
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The site is not available.
Tips and Tricks for Getting a faxburner Refund
- Be polite and clear in your refund request, emphasizing the specific issue you experienced.
- Contact support early and mention your cancellation to prevent further charges.
- If refunded initially denied, escalate by requesting to speak with a supervisor or higher-level support.
- Keep records of all correspondence and cancellation attempts as evidence.
- Try timing your request close to the billing date or subscription renewal for more urgency.
- Use language that highlights goodwill like "I hope we can resolve this amicably" to encourage cooperation.
- Be persistent and follow up regularly, as some users report refunds only after repeated contact.
- Avoid referencing official policy or legal threats initially to keep the interaction friendly and cooperative.
- If all else fails, consider contesting charges through bank or payment provider as a last resort.
Why Do People Request Refunds from faxburner
- Subscription renewed without notice
- Unused account
- Accidental charge or unexpected billing issues
faxburner Refund Script
Script
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Dear FaxBurner Support,
I hope this message finds you well. I am writing to address a recent billing issue I encountered with my account. It appears that I was charged unexpectedly, and I am quite dissatisfied with this experience. I would greatly appreciate your assistance in resolving this matter.
Could you please initiate a refund for the accidental charge? Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
faxburner Refund Policy
FaxBurner's refund policy states that fees for any paid account or additional services are non-refundable, even if the account is terminated. Refunds may be issued solely at the discretion of Networx Online.
The Easiest Way to Get a faxburner Refund
If you’re frustrated trying to get a refund from faxburner—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.