Overview
Feals is a company that offers natural health supplements made from hemp-derived CBD and THC in small doses. They have products like Sleep Gummies, Mints, Oils, and Focus Melts that help reduce stress, relieve pain, and improve sleep. Their products are organic, non-habit forming, and always tested for quality. They focus on making things easy and trustworthy with free shipping on orders over $70, a 30-day money-back guarantee, and helpful customer support. You can also subscribe to get products regularly and use a quiz on their site to find what fits you best.
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The information was directly gathered from the main website feals.com, which clearly outlines the products and services in straightforward language aimed at consumers.
How to Get a Feals Refund: Step by Step
If you purchased through Feals.com (direct subscription):
- Within 30 days of your first purchase, contact Feals Customer Experience team to request a refund.
- Use one of the following contact methods:
- Email: support@feals.com
- Phone: 844-311-9090 (Monday - Friday, 9am-5pm MST)
- Chat through the Feals help center or website, if available
- When contacting, state clearly that you want a refund for your first full-sized order because you are within the 30-day satisfaction guarantee window.
- If you have an active subscription, you may be required to cancel it to complete the refund process; mention that the subscription renewed without notice if applicable.
- Do not mention unrelated charges or other purchases; focus only on the main recurring Feals subscription product.
Tips and Tricks for Getting a Feals Refund
- Be polite and clear: Use calm and respectful language when requesting a refund to increase chances of positive response.
- Explain your reason clearly: Detail why you want a refund, emphasizing any issues with the product or service.
- Contact customer support early: Reach out as soon as possible after receiving the product to avoid complications.
- Ask for escalation: If the initial customer service rep doesn’t help, politely ask to speak with a manager or supervisor.
- Use social media or public forums: Sometimes mentioning your issue on platforms like Reddit or Twitter gets faster responses.
- Document all communication: Keep records of emails, chats, and calls to reference if disputes arise.
- Be persistent but patient: Follow up regularly without being aggressive, as companies often review requests over time.
- Timing matters: Requests made within the first few days after receipt tend to be more successful.
- Highlight goodwill and trust: Mention you want to maintain a positive relationship if the refund is granted.
- Use refund-friendly keywords: Phrases like "not satisfied," "issue with product," and "requesting assistance" help frame the request properly.
Why Do People Request Refunds from Feals
- Unauthorized or unknown subscription sign-ups leading to unexpected charges.
- Automatic subscription continuations despite attempts to cancel.
- Product not having the expected effect, causing dissatisfaction.
- Frustration with refund requests being ignored or only partially refunded.
- Requirement to provide personal banking information for partial refunds.
- Perceived limitations of the refund policy only covering unused items.
- Poor customer service experiences related to refunds and cancellations.
Feals Refund Script
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Hello Feals Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. I noticed an accidental charge on my account that I did not authorize and would like to kindly request a refund for this transaction.
I have always appreciated the quality of your products and customer service, and I trust that you will handle this matter promptly. Thank you for your attention to this issue, and I look forward to your response.
Best regards,
Feals Refund Policy
Feals offers a happiness guarantee, providing a full refund for their products if you are not satisfied within the first 30 days of your initial purchase. This policy applies to each new product category tried; however, no refunds are available for orders placed after 30 days or beyond the first order on an account.
The Easiest Way to Get a Feals Refund
If you’re frustrated trying to get a refund from Feals—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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