Overview
Fetch is a user-friendly app that helps you earn points and rewards by shopping and scanning receipts. You can shop online at popular stores through Fetch Shop and earn points on your purchases without needing to scan receipts for those items. The app also offers various special offers where you can earn bonus points by buying specific products, multiple items, or reaching a spending amount and then scanning your receipt. You can redeem your points for gift cards to use for shopping, dining, travel, and other rewards, making everyday purchases more rewarding and helping you save money on things like vacations.
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The information is directly from Fetch's official help and blog pages that explain how Fetch Shop works for online shopping, the offers system, receipt scanning for earning points, and the ability to redeem points for gift cards for various rewards including travel.
How to Get a Fetch Refund: Step by Step
If you purchased through Apple:
- Open a browser and sign in to reportaproblem.apple.com.
- Tap or click "I'd like to," then choose "Request a refund."
- Select the reason for your refund request, then click Next.
- Choose the Fetch subscription or purchase from the list and click Submit.
- If the subscription renewed without your notice, mention this explicitly to increase your chances of approval.
- Wait 24 to 48 hours for a response to your refund request.
- After approval, it might take some additional time for the refund to appear on your payment method.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device or the web version on your computer.
- Sign in with the Google account used for the Fetch subscription.
- Go to the "Order History" or "Subscriptions" section.
- Select the Fetch subscription you want a refund for.
- Tap "Report a problem" and choose the option that best fits your situation.
- Submit the refund request form following the prompts.
- Emphasize if the subscription renewed without your consent or if you never used the service to improve your refund request success.
If you purchased through Roku:
- Navigate to Roku Support.
- Initiate a contact request through support channels to request a refund for the Fetch subscription.
- Explain that the subscription did not work as expected or that it renewed without notification to strengthen your case.
- If the purchase was accidental, request an expedited refund referencing Roku's 24-hour refund policy for accidental in-app purchases.
Tips and Tricks for Getting a Fetch Refund
- Redeem smaller amounts of points at a time to avoid losing large amounts if flagged.
- Cash out early rather than letting points accumulate to large balances.
- Be polite and professional when contacting customer support; aggressive language may lead to bans.
- Email customer service promptly after noticing an issue, keeping communication clear and concise.
- Don’t admit to violations such as scanning receipts from others, as that can lead to permanent bans.
- Request a review of your account if points are taken, but be cautious as repeated requests might trigger harsher penalties.
- Take advantage of the 72-hour window to cancel a gift card order if it’s not processed correctly to get points refunded.
- Track timing of redemptions closely and act quickly if points or gift cards are denied or canceled.
- Avoid holding points too long as some users report points disappearing after extended periods.
Why Do People Request Refunds from Fetch
- Receipt rejection due to ineligible purchase date - Receipts older than 14 days are not accepted.
- Duplicate receipt submission - Receipts can only be submitted once.
- Ineligible receipt types - Such as return receipts, utility or medical bills, handwritten receipts, etc.
- Receipt missing required information - Missing store name, checkout date, or total spent.
- Receipt from outside accepted regions - Only receipts from the U.S. and Puerto Rico are accepted.
- Account suspension due to fraud detection - Includes submitting fake or altered receipts, changing non-partner items to partner items, using multiple accounts on one device, or creating fake accounts for bonuses.
- Reward processing cancellations - Refunds are requested when users cancel reward redemptions during the processing stage.
- Points or rewards not credited or stolen - Users request refunds when points disappear or are not properly credited.
- Lack of timely issuance of rewards - Complaints about delayed or withheld rewards leading to refund requests.
- App-related issues - Outdated app versions causing problems with receipt submissions and refunds.
Fetch Refund Script
Script
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Hello Fetch Customer Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I believe was made in error. I have reviewed my recent transactions and would like to kindly request a refund for this charge.
Thank you for your assistance. I appreciate your prompt attention to this matter and look forward to your response.
Best regards.
Fetch Refund Policy
Fetch allows users to cancel a reward redemption while it is in the processing stage. If canceled, the points used for the redemption will be refunded to the user's account. However, once a reward has finished processing, it cannot be canceled or refunded.
The Easiest Way to Get a Fetch Refund
If you’re frustrated trying to get a refund from Fetch—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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