Overview
FIXD is a handy tool that helps you understand what's wrong with your car when the check engine light comes on. Using a small sensor and an easy-to-use phone app, FIXD translates confusing car problems into simple, clear language so you don't need to be a car expert. It lets you diagnose issues quickly, so you can decide to fix them yourself or avoid getting overcharged at the mechanic. The app also reminds you when it's time for regular car maintenance and tracks the health of all your vehicles in one place. It's like having a pocket mechanic that helps you save money and keep your car running smoothly.
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This summary is based on information directly from the official FIXD website, highlighting the main features and services they provide to consumers in simple terms.
How to Get a FIXD Refund: Step by Step
If you purchased through FIXD's Website (direct subscription):
- Go to https://app.fixdapp.com/products/subscriptions/cancel?source=help_center to cancel your FIXD Premium subscription.
- Submit your email address to receive a link to access your subscription management and cancellation page.
- Refund requests must be made within 30 days of the initial charge to be eligible.
- If you received a free sensor with the subscription, you must return it within 30 days of the initial charge to qualify for a refund.
- Email help@fixdapp.com if you need further assistance with your refund request.
If you purchased through Apple (Apple App Store or iTunes):
- Open a web browser and sign in to reportaproblem.apple.com using the Apple ID used to purchase the subscription.
- Tap or click "I'd like to," then select "Request a refund."
- Choose the FIXD subscription purchase from your purchase list.
- Select the refund reason that best applies (e.g., subscription renewed without notice or account unused) and complete the refund form.
- Submit the request and wait 24 to 48 hours for Apple's response.
If you purchased through Google Play:
- Go to play.google.com and sign in with the Google account used to buy the subscription.
- Click your Profile picture at the top right.
- Select "Payments & subscriptions," then "Budget & order history."
- Find the FIXD subscription order, click "Report a problem."
- Select the option describing your situation, indicate you want a refund, and complete the form.
- Click Submit and wait up to four days for the decision.
If you purchased through PayPal:
- Go to your PayPal account and navigate to "Activity."
- Select the payment made to FIXD.
- Use the seller's contact details shown to request a refund directly from FIXD.
- If the refund is not issued, open a dispute in PayPal's Resolution Center within the allowed dispute period.
- Communicate with the seller through PayPal messages to resolve the issue.
- If unresolved, escalate the dispute to a claim within 20 days for PayPal to review and decide.
How to Contact FIXD
If you need assistance, here’s how you can get in touch with Roku support team:
Tips and Tricks for Getting a FIXD Refund
- Use a prepaid card with limited funds to minimize risk of unexpected charges.
- Contact FIXD customer service immediately upon noticing unauthorized or unexpected charges to request a refund and cancellation.
- Clearly state in emails that the charges were unauthorized and request removal of all your information from their system.
- Be persistent and escalate by sending multiple emails if necessary; emphasize cancellation was done previously if applicable.
- Dispute charges with your bank or PayPal promptly if FIXD refuses refund or continues to charge your card.
- Call your bank to cancel your card to prevent further unwanted charges from FIXD.
- Watch out for hidden subscriptions and added-on fees during purchase; do not confirm purchase if suspicious charges appear.
- Monitor your bank statements closely for recurring charges from FIXD especially after device purchase.
- Escalation path: Contact FIXD support → Follow up persistently via email → Dispute charge with payment provider → Cancel card if necessary.
- Language tip: Firmly but politely state "These charges were unauthorized," "I have requested cancellation multiple times," and "Please remove my information from your system." Avoid aggressive language but be clear and concise.
- Timing: Act quickly after noticing charges to maximize chances of refund. Delayed disputes are often denied.
- Warn others online by sharing your experience on forums to apply public pressure.
Why Do People Request Refunds from FIXD
- Automatic charge of the Premium subscription without clear notification, leading to unexpected charges for a full year.
- Unauthorized charges from bank accounts for the optional premium subscription.
- Difficulty canceling subscriptions, with links redirecting to promotional pages and limited customer service support.
- Refund requests being denied or complicated, often due to policies limiting refunds to the first year or specific conditions.
- Perceived lack of value in Premium subscription features, with users noting they can find similar free resources.
- Offers or discounts for premium renewal not being honored, resulting in full renewal fees being charged unexpectedly.
- Product considered a "scam" by some customers due to subscription practices and refund policies.
- Product dissatisfaction, leading to refund requests within 30 days of order delivery.
- Products being physically damaged, broken, or altered disqualify refund eligibility unless the product is returned in good condition.
- Issues with the app not qualifying as product defects for refunds.
FIXD Refund Script
Script
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Dear FIXD Customer Service,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. It appears that I have been accidentally charged for a service I did not intend to purchase. I was under the impression that my subscription had been canceled, and this unexpected charge has caused some confusion and dissatisfaction on my end.
I kindly request a refund for this charge as it was not authorized. I appreciate your understanding and assistance in resolving this matter promptly.
Thank you for your attention to this issue, and I look forward to your response.
Best regards,
FIXD Refund Policy
FIXD's refund policy allows customers to request a full refund within 30 days of delivery, provided conditions such as obtaining a return authorization are met. Products must be returned in good condition, and shipping fees and certain items, like clearance and final sale items, are non-refundable.
The Easiest Way to Get a FIXD Refund
If you’re frustrated trying to get a refund from FIXD—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargbeack
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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