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Overview
Difficulty
How to Get a Flo Refund: Step by Step
How to Contact Flo
Tips and Tricks for Getting a Flo Refund
Why Do People Request Refunds from Flo
Flo Refund Script
Flo Refund Policy
The Easiest Way to Get a Flo Refund

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How to Get a Flo Refund

The Ultimate Guide to Getting a Flo Refund (flohealth.com)

Angelique. P

Published

June 24, 2025

Updated

July 1, 2025

Overview

Flo is a popular female health app that helps around 380 million people understand their bodies better, especially those who have periods. It supports women and people through different stages like their first period, getting pregnant, pregnancy, and even menopause. The app offers personalized cycle and ovulation tracking, symptom monitoring, and provides health tips from over 120 doctors and experts. Users can also join private community chats to talk about health and wellness. Flo offers free and premium versions and covers areas such as cycle tracking, pregnancy, motherhood, and LGBTQ+ health, along with helpful calculators for things like ovulation and due dates.

Difficulty

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The information is sourced directly from Flo's official webpage about the company, which clearly states the app's main features and user benefits in simple terms suitable for consumers.

How to Get a Flo Refund: Step by Step

If you purchased through the Flo website (app.flo.health):

Go to the flohealth.com website.
Scroll to the bottom of the page and click the "Contact us" link.
Fill out the contact form including your request for a refund.
Specify the exact email address you used to register your Flo account.
Send the request. The support team will review and process your refund request.

If you purchased through Apple (iOS):

Open a browser and go to reportaproblem.apple.com.
Sign in with your Apple ID and password associated with the Flo subscription.
Click or tap "I'd like to..."
Select "Request a refund."
Choose the reason for your refund request. Good angles to mention include the subscription renewed without notice or the account was unused.
Choose "Flo" from the list of apps, then submit the request.
Wait for an email response from Apple with the refund decision.

If you purchased through Google Play (Android):

Find the order number from your subscription confirmation email or get it at pay.google.com by signing in with your Google account and navigating to Subscriptions and services > Manage > View transactions.
At flohealth.com, scroll to the bottom and click "Contact us."
Send a message including your Google Play transaction ID (format GPA.XXXX-XXXX-XXXX-XXXXX..X) and request a refund.
The Flo support team will process your refund after reviewing your request.

How to Contact Flo

Phone

(855) 543-8356

The email is not available.

Site

https://flo.health/contact-us

Get help with your refund

"This app saved me $127 in minutes"

Tips and Tricks for Getting a Flo Refund

Act quickly and request a refund soon after the charge to increase your chances.
Use the app store refund system (Apple or Google Play) instead of contacting Flo directly, as Flo often ignores direct refund requests.
State clearly it was an accidental subscription or unauthorized charge to evoke empathy and urgency.
Mention technical issues like inability to cancel or unsubscribing but still being charged to strengthen your case.
Use polite but firm language that expresses frustration and a desire for an amicable resolution.
Escalate via official app store complaint channels if Flo does not respond or denies the refund.
Delete the app promptly after canceling subscription to avoid further charges or confusion.
Reference any trial period miscommunications such as unknowingly transitioning to a paid subscription after a trial.
Document all cancellation attempts and communications to present a strong case if escalation is needed.
Sample refund message language: "Dear Flo Support Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription. Unfortunately, I noticed an accidental charge on my account that I did not authorize. I have always appreciated the value Flo brings, but this unexpected charge has caused some concern.
I kindly request a refund for this transaction. I believe this can be resolved swiftly, and I appreciate your help in addressing this matter. Thank you for your attention to this issue.
Best regards,"

Why Do People Request Refunds from Flo

Unauthorized charges for the subscription without active consent.
Accidental purchases due to confusing subscription terms or free trial policies.
Difficulty in canceling the subscription leading to unexpected renewals and charges.
Paid features not being accessible after subscription purchase.
Automatic renewals without clear user notification or expectation.
Subscription fees charged despite timely cancellation or deletion of the app not stopping subscription.
General dissatisfaction with the app or service quality.
Misleading information about free trial length causing unexpected charges.

Flo Refund Script

Script

Copy

Dear Flo Support Team,

I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription. Unfortunately, I noticed an accidental charge on my account that I did not authorize. I have always appreciated the value Flo brings, but this unexpected charge has caused some concern.

I kindly request a refund for this transaction. I believe this can be resolved swiftly, and I appreciate your help in addressing this matter. Thank you for your attention to this issue.

Best regards,

Flo Refund Policy

Flo Health's refund policy varies depending on the platform used for subscription. If purchased directly through their website, customers must fill out a 'Contact us' form specifying their registered email to request a refund. For subscriptions made via iOS, refunds are handled by Apple, and users are directed to request a refund through Apple support. In contrast, for Android subscriptions, users must provide their order number to Flo support for assistance with refunds.

The Easiest Way to Get a Flo Refund

If you’re frustrated trying to get a refund from Flo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Get help with your refund

"This app saved me $127 in minutes"

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.