Overview
FloatMe is like a helpful financial buddy for people who want a little extra cash between paychecks. They offer members instant cash advances up to $50 with no credit checks or interest. Plus, their app helps you manage your money by showing a cash flow calendar, sending alerts to avoid overdraft fees, and giving insights into your spending and bills. It's a simple, low-cost way to get some financial help and keep better track of your money.
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The description is based directly on the company's own website main page content describing their services in clear, consumer-friendly language.
How to Get a FloatMe Refund: Step by Step
If you purchased through Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID that was used to make the FloatMe subscription purchase.
- Tap or click on "I'd like to," then select "Request a refund."
- Choose the reason you want a refund, such as "Subscription renewed without notice" or "Account was unused," then click Next.
- Select the FloatMe subscription from the list of purchases, then choose Submit.
- Wait 24 to 48 hours for an update on your refund request status.
- If your refund is approved, allow additional time for the funds to return to your payment method.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on your profile icon in the top right corner, then select "Payments & subscriptions."
- Tap "Subscriptions" and locate your FloatMe subscription.
- Tap "Report a problem" or "Request a refund" link (if available).
- Choose the reason for requesting a refund, such as "Subscription renewed without notice" or "Account was unused," and submit the request.
- If no refund option is available in the app, open a web browser and go to the Google Play refund request page to submit your request.
- Monitor your email for any updates regarding your refund request.
If you purchased directly through FloatMe (website or app):
- Open the FloatMe app on your device.
- Check to ensure your subscription is canceled in the app settings to prevent further charges.
- If you still want a refund for a charge already made, go to the FloatMe support request form to submit a detailed refund request.
- In your support ticket, mention that the subscription auto-renewed without prior notice or that the account was unused to enhance your chances of a refund.
- Wait for a response from FloatMe's Member Experience team and follow their instructions for any additional information they may require.
How to Contact FloatMe
If you need assistance, here’s how you can get in touch with FloatMe support team:

Tips and Tricks for Getting a FloatMe Refund
- Be polite but firm: Start your refund request with a calm, respectful tone but clearly state that you expect a refund due to the issue.
- Use specific language: Mention exact dates, amounts charged, and any misleading information or broken promises you experienced.
- Reference regulatory actions: Mention the FTC actions against FloatMe as leverage to legitimize your refund request.
- Escalate persistently: If initial support ignores or denies your request, repeatedly escalate through support channels, including Member Experience teams and social media.
- Use public pressure: Share your issue on Reddit and relevant forums tagging FloatMe; public complaints often prompt quicker resolutions.
- Time your request: Attempt refund requests during business hours and early in the week to avoid delays caused by weekends or holidays.
- Document everything: Keep screenshots, emails, and transaction records to support your claim clearly and professionally.
- Appeal to company policy loopholes: Highlight any discrepancies between what was promised and what was delivered, ignoring official company refund policies initially.
Why Do People Request Refunds from FloatMe
- Promised cash advances were less than advertised, resulting in customers receiving less money than expected.
- Fees charged for instant access to cash advances, despite promises of free money.
- Difficulty in canceling subscriptions, leading to continued unwanted membership charges.
- Deceptive business practices, including lying to customers who complained.
- Discriminatory practices against consumers receiving public assistance.
- False claims about algorithmic increases to cash advance limits that did not occur.
- Unexpected or continued charges due to multiple active accounts or incomplete cancellation processes.
FloatMe Refund Script
Script

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Dear FloatMe Team,
I hope this message finds you well. I am writing to address an issue with my recent billing statement. I noticed an accidental charge on my account that I believe is a mistake. I have always valued your service, but this unexpected charge has caused some frustration.
I kindly request a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
[Your Account Details]
FloatMe Refund Policy
FloatMe's refund policy states that connection fees, fees related to 'Instant' Floats, and membership fees are non-refundable. Customers should be aware that they will not receive a refund for these specific charges incurred while using the service.
The Easiest Way to Get a FloatMe Refund
If you’re frustrated trying to get a refund from FloatMe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.