Overview
FLOWN is a virtual co-working platform designed to help people stay focused and beat procrastination by providing "body doubling" sessions where you work alongside others online. You join a session, set your goals, and then focus silently while being virtually surrounded by others doing the same. There are different types of sessions including drop-in, facilitated sessions led by experts, peer-to-peer groups, and on-demand videos for extra support like meditation or breathwork. It's like having a supportive community with you while you work, helping you stay motivated and connected. They also offer special workshops and extra sessions for things like planning, journaling, and relaxation to help you feel your best while working.
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The information is directly from FLOWN's official website describing their services in simple terms suitable for a general consumer audience.
How to Get a FLOWN Refund: Step by Step
If you purchased through FLOWN direct (flown.com):
- Contact FLOWN support by emailing hello@flown.com or clicking the chat icon on their website.
- State that you want a refund for your membership or recent payment made within the last seven days.
- If your payment was unexpected, emphasize that the charge occurred without prior notice.
- If your purchase was made between 7 to 30 days ago, note that refunds are reviewed case-by-case and politely request consideration of your refund.
- There is no formal online refund flow, so all communication must be done through email or chat support.
Tips and Tricks for Getting a FLOWN Refund
- Be persistent: Keep following up regularly without giving up, even if initial requests are denied.
- Use firm but polite language: Stay calm and clear in communication, emphasizing your consumer rights and disappointment.
- Escalate to supervisors or managers: Ask to speak to higher-level staff when frontline customer service is unhelpful.
- Document everything: Keep records of all communications, including dates, times, names, and responses.
- Time your request strategically: Request refunds promptly after cancellation or issue arises; delays can reduce chances of success.
- Leverage social media and public reviews: Mentioning public complaints or posting on social platforms sometimes speeds up resolution.
- Use alternative contact channels: Try phone calls, emails, website forms, and social media messages to maximize chances of response.
- Be clear about your expectations: Specify that you expect a full refund and a timeline for response.
- Highlight any policy contradictions: If their statements contradict what happened, calmly point these out.
- Seek external help if needed: Consider consumer protection agencies or industry regulators if company remains uncooperative.
Why Do People Request Refunds from FLOWN
- Unexpected payments going through
- Concerns about recent payments
- Refund requests for memberships or purchases made within the last seven days
- Cancellation of sessions less than 48 hours prior to scheduled FLOWN+ Coaching sessions (no refund in this case)
- Cancellation or rescheduling of Fleet payments not made with FLOWN prior to 48 hours before the session
- Missed sessions with no refunds available for any portion missed
- Requests when payments or subscriptions fail or have issues
FLOWN Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to bring to your attention an issue regarding a recent charge on my account. It appears that I have been billed incorrectly, and I would like to request a refund for this charge.
I appreciate your attention to this matter and look forward to your prompt response.
Thank you,
[Your Name]
FLOWN Refund Policy
The refund policy of FLOWN states that all subscription fees paid are considered final and non-refundable; however, cancellations can be made before the next billing cycle. For fleet payments, cancellations must be done by FLOWN to qualify for a refund, as payments are non-refundable otherwise.
The Easiest Way to Get a FLOWN Refund
If you’re frustrated trying to get a refund from FLOWN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.