Overview
Follow Your Legend is a company that creates products like clothing, jewelry, and plushies with a mission to protect the world and its wildlife. They donate a portion of their sales to partner charity organizations working on environmental and animal conservation projects around the globe. They focus on eco-friendly and sustainable materials and support local communities by involving them in their conservation efforts. Their goal is to inspire people to connect with nature and join a community that works together to make a positive impact on the planet.
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The information is directly sourced from Follow Your Legend's official website mission and story page, which clearly outlines their services, mission, and approach to conservation and community involvement.
How to Get a Follow Your Legend Refund: Step by Step
If you purchased through Follow Your Legend website directly:
- Email team@followyourlegend.com to request a refund for your subscription or membership. Be sure to do this before the next charge or billing date to avoid further charges.
- In your email, emphasize:
- Your subscription was charged without prior notification.
- The account or membership was unused or not as expected.
- The support team will guide you through the cancellation and refund process.
Phone
The phone is not available.
Tips and Tricks for Getting a Follow Your Legend Refund
- Act quickly by requesting a refund immediately after noticing non-delivery or issues to avoid delays.
- Be persistent with follow-up emails if there is no response within the promised 1-2 business days.
- Use firm but polite language expressing clearly that you expect a refund due to non-receipt or dissatisfaction.
- Document all communications including emails and timestamps to use as evidence if escalating.
- Escalate by contacting payment providers (credit card companies or PayPal) if the company does not respond or refuses refund.
- Request chargebacks via your bank or credit card company if direct refund attempts fail.
- Use public pressure tactically by posting your experience on forums or social media if safety allows, to prompt company action.
- Time your requests around business days and mornings where responses might be quicker.
- Be cautious of refund scams claiming to be from the company after your request; verify all communications carefully.
Why Do People Request Refunds from Follow Your Legend
- Incorrect item size received (e.g., ordering 2 XL hoodies but receiving 2 small hoodies)
- Items not shipped or delivered despite order confirmation and tracking information being provided
- Lack of response or communication from company regarding refund requests or order issues
- Allergic reaction to product materials (e.g., alpaca hoody causing allergic reaction)
- Dissatisfaction with store credit offered instead of a cash refund
- Items not fitting as expected, such as clothing sizing issues
- Return shipping costs being non-refundable which can cause dissatisfaction
- Refunds only available on regular priced items, with sale items not eligible for refunds
- Returned items must be unused and in original condition which some customers might not meet
- Slow or unfulfilled exchanges or refunds leading to customer frustration
Follow Your Legend Refund Script
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Dear Follow Your Legend Team,
I hope this message finds you well. I am writing to request a refund for my recent order due to an unexpected billing issue. Unfortunately, I did not intend to be charged for this order and would appreciate your assistance in processing a refund. I understand that your policy allows for refunds within 40 days of delivery, and I have adhered to the conditions outlined in your refund policy.
Please let me know the next steps I should take, and if you require any additional information from my side. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Follow Your Legend Refund Policy
Follow Your Legend allows returns within 40 days from the fulfillment date for a refund or exchange, with store credit available for returns up to 60 days. Items must be unused, with tags intact, and customers are responsible for their own shipping costs for returns.
The Easiest Way to Get a Follow Your Legend Refund
If you’re frustrated trying to get a refund from Follow Your Legend—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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