Overview
FreeScoreFast is a credit monitoring service that gives you access to your credit scores and reports from all three major credit bureaus—Experian, Equifax, and TransUnion. You can check your scores anytime, day or night. They watch your credit reports for any suspicious activity and alert you if anything unusual pops up. They also have tools that help you spot errors by comparing your reports, and resources to help you learn about credit in a simple way. Plus, they offer protection against identity theft by monitoring your credit closely. There’s even a Credit Builder Account to help you improve your credit, and you don’t need to pay for membership to use it. Just sign up, verify your identity, and you get instant online access. It’s not a credit repair service, but more of a way to keep an eye on your credit and understand it better.
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The description is based directly on the official FreeScoreFast website, summarizing their main services and features in simple terms suitable for a consumer audience.
How to Get a FreeScoreFast Refund: Step by Step
If you purchased through FreeScoreFast website directly:
- Call FreeScoreFast Customer Service at (866) 463-3631. Customer Service hours are Monday-Friday: 9 AM - 9 PM EST, Saturday: 9 AM - 4 PM EST, Sunday: 1 PM - 6 PM EST.
- Have your membership information ready:
- Member ID
- First and last name
- Address used to sign up
- Request a refund clearly by emphasizing:
- You wish to stop recurring charges immediately as you have canceled your membership.
- Mention if you believe any charge was made in error or without proper notification.
- After cancellation and refund request, confirm that no future charges will be applied.
Email
The email is not available.
Tips and Tricks for Getting a FreeScoreFast Refund
- Call FreeScoreFast Customer Service during their specific hours (Mon-Fri 9 AM - 9 PM EST, Sat 9 AM - 4 PM EST, Sun 1 PM - 6 PM EST) with your membership info ready.
- Clearly state you want to stop recurring charges immediately and that you have canceled your membership.
- Mention if charges were made in error or without proper notification.
- Confirm no future charges after cancellation and refund request.
- Record all communication including emails, screenshots of plans, cancellation policies, and contact attempts to keep thorough documentation.
- Attempt cancellation early to increase the chances of getting a refund, ideally within the first days of subscription.
- Use firm but polite language when requesting a refund, highlighting dissatisfaction or unauthorized charges.
- Persist with multiple follow-ups if your initial request is ignored or denied.
- If stuck with automated phone systems, try alternate channels like email or social media to contact customer service.
- Consider escalating the issue by filing complaints with consumer protection sites or the Better Business Bureau (BBB).
- Warn the company you may pursue legal action or class-action lawsuits if refunds are not provided.
- Keep documentation of all interactions and charges to strengthen your case.
- If company refuses refund, contact your bank to dispute the charges and consider canceling your card to prevent more unauthorized billing.
- For future trials, use virtual credit cards to limit unauthorized recurring charges.
Why Do People Request Refunds from FreeScoreFast
- Being charged after signing up for a free trial or low-cost initial offer without clear consent.
- Monthly fees ($29.95, $39.90, or $40) billed without agreement.
- Difficulty or impossibility canceling the subscription.
- Unresponsive or unavailable customer service, including ineffective live chat and disconnected calls.
- Being told there is a fee required to unsubscribe.
- No refunds given despite multiple requests.
- Retention of credit card information after supposed cancellation leading to unauthorized charges.
- Misleading and deceptive marketing tactics, described as scams or fraudulent.
- Unauthorized billing and refusal to refund or cancel.
- Free trial used as a tactic to obtain payment information followed by unexpected charges.
FreeScoreFast Refund Script
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Dear FreeScoreFast Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my account. I noticed an unexpected charge on my recent statement, which I believe was an error. Unfortunately, this has caused some dissatisfaction as I did not authorize this transaction.
I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
FreeScoreFast Refund Policy
FreeScoreFast does not provide a detailed, specific refund policy on their website. However, they allow cancellations of memberships at any time. If you're unsatisfied with the service, there are mentions of a 100% refund offered by third-party cancellation services, but this may not represent FreeScoreFast's official policy.
The Easiest Way to Get a FreeScoreFast Refund
If you’re frustrated trying to get a refund from FreeScoreFast—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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