Overview
FreshSingles.com is a free dating website that helps people meet singles for chatting, flirting, and making new friends. You can create a profile, browse others, send messages, and chat— all without paying a dime. The site is great for finding local singles or people internationally from countries like the US, Canada, Australia, and the UK. It offers safety features like hand-checked profiles and photo verification. Whether you want a serious relationship, something casual, or just new friends, FreshSingles is easy to use and has helpful tips for making your profile stand out.
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The description is based directly on the detailed service information from FreshSingles.com, which clearly outlines their main services as free online dating, messaging, and chatting with singles locally and internationally, without any hidden fees. The wording is simplified for consumer understanding.
How to Get a freshsingles Refund: Step by Step
If you purchased through credit or debit card on freshsingles.com:
- Locate your billing statement to identify the transaction related to freshsingles.com membership or subscription.
- Log in to your bank or card provider's website or app.
- Navigate to the dispute or chargeback section, usually found under 'Help,' 'Customer Service,' or 'Transactions.'
- Start a dispute or chargeback request for the FreshSingles charge.
- Specify that you did not receive the service or it was charged without your consent, emphasizing that the subscription renewed without notice.
- Mention that you have tried contacting FreshSingles but received no response.
- Submit the dispute/chargeback request and follow any additional instructions given by your card issuer.
If you purchased through Apple ID (iTunes):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen, then tap 'Subscriptions.'
- Find the FreshSingles subscription, then tap it.
- Tap 'Report a Problem' or visit https://reportaproblem.apple.com/ to request a refund.
- Explain that you were charged for a subscription that you did not use or renew.
- Mention the subscription renewed without your knowledge or explicit consent.
- Submit your refund request.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right.
- Select 'Payments & Subscriptions,' then 'Subscriptions.'
- Find FreshSingles subscription and tap it.
- Tap 'Refund' or 'Report a Problem.'
- Select the option that best describes your situation, such as 'Subscription renewed without notice.'
- Provide any additional details emphasizing non-use or lack of consent.
- Submit the refund request.
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Tips and Tricks for Getting a freshsingles Refund
- Document every interaction with the company: save emails, chats, and screenshots of payment and any promises.
- Claim non-delivery of the product as the primary reason for the refund when disputing charges.
- Escalate by contacting your bank or credit card company to initiate a chargeback using evidence of non-delivery or lack of response.
- Be persistent and consistent: follow up daily or frequently to show serious intent.
- Polite but firm language works best—avoid aggressive tone but be clear about your demand.
- Time your dispute shortly after the expected delivery date when you have proof the product or service was not received.
- If no response, threaten dispute before actually filing it; sometimes this provokes a refund.
- Use multiple communication channels like email, form submissions, and social media to increase visibility of your request.
- Leverage community advice by checking forums for any current successful phrases or angles that worked for others.
- Be prepared to escalate externally to consumer protection agencies or dispute platforms if internal attempts fail.
Why Do People Request Refunds from freshsingles
- Scam or fraudulent activity concerns – users feel misled or believe the site is a scam.
- Unauthorized charges – users report unexpected or unauthorized billing.
- Account or profile issues – difficulties deleting profiles or accounts leading to unwanted charges.
- Lack of proper matches or dating success – dissatisfaction with the quality or quantity of matches.
- Poor customer service – unresponsive customer support when addressing refund requests.
- Non-transparent refund policy – unclear or strict refund policies causing frustration.
- Automatic subscription renewals – unexpected renewals without clear consent.
- Fake or inactive profiles – encounter with bots or fake users diminishing the experience.
freshsingles Refund Script
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Dear FreshSingles Support,
I hope this message finds you well. I am writing to request a refund for a recent charge that I did not intend to incur. Unfortunately, I have encountered some issues with my billing on the platform, and I'm dissatisfied with my current membership experience.
I would greatly appreciate it if you could assist me in processing this refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
freshsingles Refund Policy
Freshsingles.com does not appear to have a publicly posted refund policy available on their website or in easily accessible terms of service documents. Users are generally advised to check their subscription agreement or contact customer support for specific inquiries regarding refunds or cancellations. However, as with many dating platforms, refunds may not be issued after a payment is processed.
The Easiest Way to Get a freshsingles Refund
If you’re frustrated trying to get a refund from freshsingles—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.