Overview
Freedom Street Garage (FSG) is a company focused on giving people a chance to win brand new dream vehicles like muscle cars, motorcycles, and supercars through legal sweepstakes. You can enter these sweepstakes by becoming a VIP member, which gives you bonus entries every month, or by purchasing items from their online store. Besides the sweepstakes, they also sell automotive and lifestyle products such as clothing, car care items, auto accessories, and more. It's like a fun way for car lovers to get into awesome rides and find cool gear all in one place.
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The information was gathered directly from Freedom Street Garage's official website where they describe their core services: running legal sweepstakes for high-performance vehicles and selling related automotive and lifestyle products. The description uses simple language suitable for consumers.
How to Get a FSG Refund: Step by Step
If you purchased through FreedomStreetGarage.com directly:
- Log in to your Freedom Street Garage account on freedomstreetgarage.com.
- Navigate to the Settings or My Account section.
- If you want to pursue a refund, cancel your membership first by clicking the cancel button as refunds are only considered after cancellation.
- Contact customer support to request a refund after cancellation. Use any of the following methods:
- Phone: Call 1 (855) 791-0828 between 10am and 5pm Pacific Time.
- Email: Send a message to support@freedomstreetgarage.com.
- Facebook: Send a support message on their official Facebook page.
- When requesting a refund, mention that you canceled your membership promptly and emphasize if the membership was unused or that you were not properly informed about the recurring charge.
Tips and Tricks for Getting a FSG Refund
- Log in to your account and cancel your membership first before requesting a refund; refunds are only considered after cancellation.
- Be persistent yet polite; follow up repeatedly via email and phone.
- Use clear, concise language that states your refund reason clearly, such as unused items or unfamiliar recurring charges.
- Keep documented records of all communication with timestamps to support your case.
- Request escalation to supervisors or managers if the initial representative is unhelpful.
- Mention intent to dispute the charge via your payment provider if refund is not granted.
- Try contacting support earlier in the week or during mornings for better responsiveness.
- Use social proof by referencing others’ successful refunds or forum discussions when communicating with support.
- Highlight compliance with the official refund policy (e.g., unused, unworn items returned within 30 days).
- Avoid aggressive or threatening language to keep the communication constructive.
- Utilize multiple contact methods; email, phone, social media, and chat to increase chances of response.
- Consider third-party mediation such as credit card chargebacks or complaints to BBB if the company is uncooperative.
Why Do People Request Refunds from FSG
- Unworn and unused items returned within 30 days of purchase
- Missing items in the order delivered
- Receiving wrong items instead of what was ordered
- Receiving damaged items upon delivery
- Items not received within the expected shipping timeframe
FSG Refund Script
Script
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Dear Freedom Street Garage Team,
I hope this message finds you well. I am writing to address a billing issue that has recently come to my attention. I noticed an unexpected charge on my account which I believe was made in error. After reviewing my transactions, I would like to request a refund for this charge.
I appreciate your prompt assistance in this matter and look forward to your reply.
Thank you for your attention to this issue.
FSG Refund Policy
Freedom Street Garage offers refunds for unworn and unused items returned within 30 days of purchase. Additionally, they have a customer-friendly approach where, if a member believes they are entitled to a refund for monthly membership fees, they can contact customer support for assistance.
The Easiest Way to Get a FSG Refund
If you’re frustrated trying to get a refund from FSG—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.