Overview
FundedNext is a company that helps people who like trading by giving them the chance to trade with bigger amounts of money through something called funded accounts. You start by choosing a Challenge account where you can show off your trading skills with simulated funds, sometimes up to $300,000. If you do well, you get a funded account where you can earn real profits and get paid quickly, usually within a day. They offer flexible plans, low fees, and lots of support to help traders succeed. They also hold monthly competitions and provide a friendly community to help traders learn and grow. So, basically, it’s a place where traders can test their skills, trade with bigger money, and earn rewards in a supportive and educational environment.
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The website clearly states the main services of FundedNext geared toward individual traders, including challenge accounts with large simulated funds, profit sharing, fast payout, competitions, and educational support, all explained in simple terms suitable for consumer understanding.
How to Get a FundedNext Refund: Step by Step
If you purchased through FundedNext direct website:
- Ensure you have not started trading within 7 days of registering for the membership or subscription. Refunds are only possible if trading has not commenced within this 7-day window.
- Prepare your account details including registration date and membership information to verify your refund eligibility.
- Contact FundedNext support via their official contact channels (support email or website contact form found on fundednext.com). Include your account details and explicitly state that you are requesting a refund due to not initiating trading within 7 days.
- Use clear messages highlighting that the subscription or membership was unused and that you are within the refundable time frame. For example, mention that you did not engage in any trading activities and that you are eligible under their stated conditions.
- Wait for FundedNext support to respond and provide further instructions or confirmation of refund.
- Note that any account purchases or challenge account resets are not eligible for refunds once processed, so ensure your purchase is eligible before requesting.
Phone
The phone is not available.
Tips and Tricks for Getting a FundedNext Refund
- Be persistent and patient: Multiple messages (around 6 or more) are often necessary over about 10-14 days.
- Use formal, legal language: Cite specific consumer protection laws like EU Directive 2011/83/EU regarding the "cooling off period" to frame your refund request as a legal right, not a favor.
- Demand personal replies: Politely but firmly insist on replies from real staff members, not automated canned responses.
- Threaten legal action: Mention potential lawsuits or collective legal demands if refund is refused, which helps escalate the case.
- Escalate firmly: Push for your case to be escalated beyond general support to supervisors or specialists who have authority to approve refunds.
- Time your requests within refund window: Make refund demands within 7-14 days of payment or service registration to leverage cooling-off rights.
- Keep written records: Keep all communication documented to support your claims if legal follow-up is needed.
- Use polite but firm language: Balance your tone to remain polite yet assertive to encourage positive response.
- Follow up regularly: Regular, but not excessive, follow-ups show seriousness and prevent your case from being ignored.
Why Do People Request Refunds from FundedNext
- Account suspensions or closures without clear evidence or explanation.
- Difficulty withdrawing money and funds being held for long periods.
- Discrepancies in trade execution such as unrealistic price fills not matching BID or ASK prices.
- Automatic closing of losing positions leading to breaches and requiring paid resets repeatedly.
- Denied payouts and funding of accounts for unclear or flimsy reasons.
- Double charges on transactions and slow or no refunds for these errors.
- Blocked or erased trading records especially in relation to certain add-ons labeled as scams.
- Allegations of the platform being unreliable with inaccurate charts impacting trading decisions.
- Non-refundable payments due to immediate costs incurred from third-party platforms like Tradovate or NinjaTrader.
- Unfulfilled promises such as unblocked accounts or expected payouts.
- Accounts marked as breached with inconsistent or dubious explanations from the company.
- Users feeling tricked or defrauded with some citing experiences akin to Ponzi schemes.
FundedNext Refund Script
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Dear FundedNext Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize, and I would like to request a refund for this amount.
I appreciate your prompt attention to this matter, as I have always valued my experience with FundedNext. Please let me know if you need any further information from my side to process this request.
Thank you for your cooperation.
Best regards,
FundedNext Refund Policy
FundedNext allows refunds only if trading has not started within 7 days of account registration. Once trading begins, fees are non-refundable, and requests for refunds made after 7 days are not honored.
The Easiest Way to Get a FundedNext Refund
If you’re frustrated trying to get a refund from FundedNext—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.