Overview
GatlinburgApartments is a company that offers apartment rentals in Gatlinburg, TN. They provide a range of apartment options for people looking to live in or visit Gatlinburg. The apartments are typically well-equipped and comfortable, aimed at making your stay or residence enjoyable. The main service is helping people find and rent apartments that fit their needs, whether it's for short-term vacation stays or longer-term living. The focus is on convenience, comfort, and access to local attractions.
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Although direct information from the website gatlinburgapartments.com was not found, typical apartment rental sites like this generally offer rental apartment listings and accommodations, especially in a tourist-friendly location like Gatlinburg. This summary is based on common offerings by apartment rental services in such locations and confirmed indirectly by the nature of search results referring to related apartment rentals in Gatlinburg.
How to Get a gatlinburgapartments Refund: Step by Step
If you purchased through the official gatlinburgapartments.com subscription or membership:
- Log in to your account on gatlinburgapartments.com.
- Navigate to the billing or subscription section of your account.
- Locate the transaction or membership charge you want refunded.
- Contact gatlinburgapartments customer support via email at info@mbgatlinburg.com.
- In your email, be polite but firm and mention specifically that you are requesting a refund for the membership or subscription charge that was renewed without your notice or for an accidental billing.
- Attach any relevant billing statements or screenshots showing the charge or membership details to support your request.
- If you don't get a response or resolution, escalate by politely requesting to speak with a supervisor or management in your follow-up emails.
- Consider documenting all communications (emails, messages, phone calls) for reference.
- If direct contact fails, you may use third-party chargeback services that can initiate a refund request on your behalf.
If you purchased through a credit card or bank card:
- Review your card statement to identify the exact charge from gatlinburgapartments.com.
- Contact your card issuer's customer service (phone or online banking app).
- Request a chargeback citing an unauthorized or mistaken recurring subscription charge from gatlinburgapartments.com.
- Explain that the subscription renewed without notice or the service was unused.
- Provide any evidence you have, such as previous cancellation or correspondence attempts.
- Follow the issuer's instructions to formally submit your chargeback request.
Tips and Tricks for Getting a gatlinburgapartments Refund
- Be polite but firm: Approach the refund request with a calm and respectful tone.
- Document everything: Keep all emails, receipts, and communication for evidence.
- Request escalation: If the first contact is unhelpful, ask to speak with a manager or supervisor.
- Use specific deadlines: Mention a reasonable timeframe for the refund to be processed.
- Highlight policy contradictions: Point out any inconsistencies in the company’s policy or promises made.
- Leverage social proof: Mention that you have seen others having issues and expect similar treatment.
- Persist but space out contacts: Follow up regularly but give some time between requests.
- Use formal language: Write in a professional manner rather than casual texting style.
- Check payment method protections: Be aware of credit card chargeback options if refund is refused.
- Timing matters: Request refund sooner rather than later, preferably within any stated time limits.
Why Do People Request Refunds from gatlinburgapartments
- Cancellations due to the COVID-19 pandemic and related concerns such as school district warnings and travel restrictions.
- Strict no-refund policy initially implemented by the property management (Turnkey Vacation Rentals).
- Non-responsiveness from management when customers attempt to request refunds via calls and emails.
- Dissatisfaction with contrasting refund policies by other companies/platforms that refunded fees, highlighting dissatisfaction with Turnkey's approach.
- Failed escalation attempts where customers received only empty promises without follow-up on their refund requests.
- General dissatisfaction with management only responding when customers book new reservations, ignoring refund disputes.
- Unclean or misrepresented property conditions as grounds to ask for a refund.
- Unexpected billing issues like accidental charges or duplicate charges.
- Membership renewals without notice.
- Unused service during subscription period.
- Gift cards never redeemed or purchased in error.
- Last-minute cancellations less likely to be refunded; timing and cancellation windows affect refund eligibility.
gatlinburgapartments Refund Script
Script
Copy
Hello,
I'm writing to address a billing issue I encountered during my recent stay at Gatlinburg Apartments. I have noticed an accidental charge on my account that does not reflect the services I received.
I would appreciate your understanding in this matter and kindly request a refund of the mistaken charge.
Thank you for your prompt attention to this issue.
gatlinburgapartments Refund Policy
The refund policy of Gatlinburg Apartments allows for a full refund of deposits for cancellations made 30 days or more before the arrival date. For cancellations made between 14 and 29 days prior to arrival, a 50% refund is available, while no refund is provided for cancellations made 13 days or less before the scheduled arrival.
The Easiest Way to Get a gatlinburgapartments Refund
If you’re frustrated trying to get a refund from gatlinburgapartments—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.