Overview
Hello Alice is a free online platform that helps small business owners launch and grow their businesses. They provide guidance through the whole entrepreneurial journey by offering knowledge, funding, networking opportunities, and connections with over a million small business owners. They also have a handy Business Health Score tool to check how financially healthy a business is and give tips to improve it. Additionally, they offer personalized coaching, expert events, educational resources, and a special small business Mastercard that offers rewards like cash-back, event access, coaching, and discounts. Essentially, they are like a helpful friend supporting small businesses with money, advice, and community.
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The description is based on detailed information directly from Hello Alice's official support and main website pages, summarizing their key services in simple, friendly language suitable for a consumer audience.
How to Get a helloalice Refund: Step by Step
If you purchased through Hello Alice's direct billing (helloalice.com):
- Log into your Hello Alice account on helloalice.com.
- Locate and open the Support or Contact section of the website.
- Email your refund request to alice@helloalice.com with your account details and transaction information.
- In your message, mention the specific charge you want refunded and clearly state why you believe a refund is justified (e.g., subscription was unused, charge was unexpected).
- Emphasize if the subscription renewed without your prior notice to support your refund appeal.
- Wait for a response from Hello Alice support for confirmation and further instructions.
Tips and Tricks for Getting a helloalice Refund
- Be persistent: Multiple follow-ups via email and phone calls increase chances of getting attention.
- Polite but firm language: Use clear, respectful language emphasizing your expectation for a refund.
- Escalate to management: Request to speak with a supervisor or manager if front-line agents refuse the refund.
- Document everything: Keep records of all communications, dates, and names of representatives contacted.
- Mention regulatory bodies: Referencing complaints to the BBB, FTC, or state Attorney General can push the company to act.
- Use social media: Complaining or requesting support publicly on platforms like Facebook groups can provoke a faster response.
- Timing matters: Contacting customer service during weekday business hours may yield better results.
- Highlight discrepancies: Point out any contradictions or misleading statements in their terms or ads.
- Request confirmation: Ask for a written confirmation of the refund timeline once approved to hold them accountable.
Why Do People Request Refunds from helloalice
- Workshops and events cancellation or inability to attend due to timing.
- Requesting refunds past the allowed window (48 hours before events) and being denied.
- Issues with mailed checks such as address errors or non-delivery causing delays or loss.
- Dissatisfaction with services or support provided by Hello Alice.
- Concerns about data privacy and collection practices.
- Technical difficulties using the platform leading to inability to access paid resources.
- Disputes over eligibility or qualification for grants or programs resulting in frustration and refund requests.
helloalice Refund Script
Script
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Hello team,
I hope this message finds you well. I am writing to request a refund due to an accidental charge that I did not authorize. I have been reviewing my billing statements and noticed the discrepancy, which has caused some dissatisfaction with my experience.
I would appreciate your assistance in processing this refund at your earliest convenience. Please let me know if you need any further information from my end to facilitate this request.
Thank you for your understanding and prompt attention to this matter.
Best regards,
helloalice Refund Policy
Hello Alice allows customers to request a refund up until 48 hours before a workshop event. No refunds will be provided after this time, and registrants will receive workshop materials after the event concludes.
The Easiest Way to Get a helloalice Refund
If you’re frustrated trying to get a refund from helloalice—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.