Overview
Hiya Health makes essential nutrient products specially made for kids aged 2 and up and their parents. They offer tasty chewable vitamins and supplements like a daily multivitamin, probiotics, immune boosters, iron supplements, and bedtime aids—all formulated by pediatricians and without added sugar. They also have powders for hydration and superfoods. The products come with refillable bottles and fun stickers to encourage healthy habits, and they deliver fresh supplies monthly through a subscription. Basically, Hiya Health helps parents easily get the right nutrition to their kids in a clean, healthy way without the usual sugar-packed gummies.
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The information is taken directly from Hiya Health's official website, which clearly describes their products and services in a way intended for consumers, highlighting key benefits, product types, and their delivery subscription service.
How to Get a Hiya Health Refund: Step by Step
If you purchased through Apple (iPhone):
- Open the Settings app on your iPhone.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap the Hiya Health subscription.
- Tap on Report a Problem to be redirected to Apple's refund request page.
- Submit a refund request, mentioning that the subscription renewed without notice or emphasize that the account was unused to increase chances of success.
If you purchased through Google Play (Android):
- Go to the Google Play Store app on your Android device.
- Tap Menu (three horizontal lines) and then Subscriptions.
- Find and select the Hiya Health subscription.
- Tap Report a Problem or Request a Refund.
- Choose the option that best describes your reason for the refund.
- Submit the refund request, using messaging such as the subscription renewed without your consent or the service was unused.
Tips and Tricks for Getting a Hiya Health Refund
- Persistently request cancellation via email or text; multiple follow-up messages increase chances of acknowledgment.
- Act before shipment notification since once product ships, refunds become much harder or require return shipping at your expense.
- Explicitly confirm cancellation in writing and keep records of all communications.
- Do not rely on account portal cancellation options; these often fail or don't complete the process.
- Return unopened products if possible, as refunds usually require returned unopened items with shipping paid by you.
- Request refund to original payment method, as refunds by check are not provided.
- Be clear and firm with language, stating your intent to cancel subscription and request refund due to unauthorized charges or dissatisfaction.
- Use consumer protection complaints (e.g., BBB complaints) to escalate if company is unresponsive.
- Timing is critical: cancellation attempts are more successful before auto-shipment or billing occurs.
- Beware of "subscription traps" with automatic recurring charges; reading community experiences prior to purchase is advised.
- No live phone support; rely on written communication channels to create paper trail.
- Expect delays: refunds may take 7-10 business days once approved.
Why Do People Request Refunds from Hiya Health
- Being charged for subscriptions customers did not knowingly agree to or were unaware of auto-renewal.
- Inability or difficulty in cancelling subscriptions despite multiple requests and attempts.
- Charges continuing after cancellation requests without timely responses from customer service.
- Concerns about product safety, such as reports of heavy metals contamination and lead in product packaging.
- Lack of transparency about subscription terms and conditions, including hidden terms and unclear subscription details.
- Allergic reactions or potential allergies due to undisclosed ingredients or natural flavors in products.
- Product dissatisfaction or the child not accepting the vitamins.
- Customer service issues including unresponsiveness and difficulty in communication or resolution.
- Disputed unauthorized charges or charges not agreed on.
- Refunds for products ordered under subscription but not wanted or accepted.
- Refunds for products customers cannot use due to allergy concerns.
- Refunds due to orders processed despite cancellation requests.
- Issues with refund process and return policies such as return shipping costs and refund timelines.
- Hidden or unclear subscription auto-renewal terms causing confusion and refund requests.
Hiya Health Refund Script
Script
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Hello Hiya Health Team,
I hope this message finds you well. I am writing to address a billing issue that occurred with my account. It appears that I was inadvertently charged for a subscription that I did not intend to renew. I would greatly appreciate it if you could assist me in processing a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Hiya Health Refund Policy
Hiya Health's refund policy states that refunds are limited and typically only granted at their discretion. Notably, refunds are not eligible for discounted orders, including promotional offers, and a return must be unopened and in original packaging to be considered within 10 days of delivery.
The Easiest Way to Get a Hiya Health Refund
If you’re frustrated trying to get a refund from Hiya Health—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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