Overview
JoinFreeDelivery is a membership service that helps you save money on delivery and service fees from popular food delivery apps like DoorDash, Grubhub, Uber Eats, and more. For a monthly fee, members get cash back and rebates on deliveries, memberships like Amazon Prime and Costco, shipping costs, entertainment bookings like concerts and sports events, and even movie purchases. It starts with a free 7-day trial, making it easy to try out the savings before committing.
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The information is directly from the official JoinFreeDelivery website, which outlines their main services as rebates and cash back on delivery fees and other memberships, along with a straightforward monthly membership fee model geared towards consumers.
How to Get a joinfreedelivery Refund: Step by Step
If you purchased through Credit Card:
- Visit the JoinFreeDelivery website and collect your order details and payment information related to the charge.
- Email JoinFreeDelivery customer service at support@joinfreedelivery.com requesting a refund. Make sure to mention the charge date, amount, and that the subscription renewed without notice.
- Indicate clearly that you want a refund for the recurring membership charge and include a request to cancel the subscription if it hasn't been canceled.
- If you do not get a response within a few days, call their customer service phone number at (855) 626-4999 to escalate the refund request.
- Monitor your bank or credit card statements to ensure no further unauthorized charges occur. If charges continue, report the issue to your bank or credit card issuer as a fraudulent charge.
If you purchased through Apple (iOS Subscriptions):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top, then select Subscriptions.
- Find the JoinFreeDelivery subscription and tap it.
- Tap Cancel Subscription if it is active. This cancellation is necessary to stop future charges and request a refund.
- After cancellation, go back to the main screen and open the Report a Problem website: https://reportaproblem.apple.com.
- Sign in with your Apple ID and locate the JoinFreeDelivery subscription purchase.
- Click Report a Problem and select Request a Refund.
- Use message angles such as "The subscription renewed without prior notice" or "The account was unused" to increase your chances of receiving the refund.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the profile icon in the top right and select Payments & Subscriptions.
- Tap Subscriptions and choose the JoinFreeDelivery subscription.
- Tap Cancel Subscription to stop future charges. This cancellation is needed to proceed with a refund request.
- Next, tap Report a Problem via the Google Play Store website or app.
- Choose the appropriate refund reason, such as "The subscription renewed without notification" or "I did not use the subscription." Submit the request.
How to Contact joinfreedelivery
If you need assistance, here’s how you can get in touch with joinfreedelivery support team:
Tips and Tricks for Getting a joinfreedelivery Refund
- Claim it was a mistake: Insist that you didn't authorize or understand the transaction.
- Use clear and firm language: State that you want a full refund immediately.
- Escalate quickly: Ask to speak to a supervisor or manager if the initial customer service rep refuses.
- Contact during business hours: Reach out early in the day to improve chances of getting a human response.
- Reference the subscription terms: Mention the unexpected recurring $19 charge after a 7-day free trial to push for cancellation and refund.
- Use online forums and social media: Mention that you are willing to share your negative experience publicly to encourage resolution.
- Cancel subscription immediately: Ensure you cancel the service as soon as possible to avoid further charges.
- Be persistent: If denied, continue following up until refund is confirmed.
Why Do People Request Refunds from joinfreedelivery
- Unexpected charges on credit cards that customers did not authorize.
- Difficulty canceling the service after subscription.
- Poor customer service and unhelpful support when requesting assistance or refunds.
- Charges related to subscription fees such as monthly or annual fees.
- Refunds requested due to unauthorized or incorrect charges.
- Requests for refunds when customers were not aware of ongoing charges or did not understand the billing.
- Refund requests made because customers want to dispute charges before contacting their bank.
- Refunds due to errors or misunderstandings about the billing terms.
joinfreedelivery Refund Script
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Dear JoinFreeDelivery Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize, and I am quite disappointed with this experience.
Could you please assist me with processing a refund for this charge? I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your help!
Best regards,
joinfreedelivery Refund Policy
The refund policy for joinfreedelivery.com allows subscribers to request a refund for up to three months of charges from the date of payment. If a refund is needed, customers are instructed to contact the customer service team directly.
The Easiest Way to Get a joinfreedelivery Refund
If you’re frustrated trying to get a refund from joinfreedelivery—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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