Overview
JoinLeland is a service that helps people reach their career and school goals by connecting them with expert coaches and offering helpful classes and resources. You can get coaching and guidance for things like getting into MBA programs, medical or law school, preparing for tests like the GRE or GMAT, and advancing in careers such as management consulting, product management, or investment banking. They have lots of coaches to choose from across many fields and price options to fit different budgets. Plus, they guarantee a great experience with their coaching. Essentially, it's like having a knowledgeable friend to guide you through your next big career or education move.
Difficulty
12345678910
Easy Medium Very Hard
The information is directly taken from joinleland.com, which clearly states the main services and categories they cover, aimed at helping individuals with their career and educational goals through access to coaches, classes, and community support.
How to Get a joinleland Refund: Step by Step
If you purchased through Leland+ Direct Subscription:
- Check if your refund request is within the allowed time frame: before the initial access is granted in the first month or within 48 hours of the charge for subsequent months.
- If eligible, visit the Join Leland support or refund request page on joinleland.com to submit a support request specifically asking for a refund of your Leland+ subscription payment.
- In your request, emphasize that you are requesting a refund within the eligible period and mention if the subscription renewed without prior notice or if you have not accessed the service.
- Wait for a response from Join Leland support regarding your refund request.
If you purchased through Coaching Membership Subscription:
- Make sure your refund request is within the allowed time frame: up until the start of your first coaching session or within 48 hours of a subsequent monthly charge.
- Submit a support request through joinleland.com support to request a refund for your coaching membership subscription.
- Clearly state you are within the refund eligibility window and emphasize any points like subscription auto-renewing unexpectedly or lack of usage.
- Wait for the support team to process your refund request.
If you purchased through Apple (iOS) subscription:
- Open a browser and go to reportaproblem.apple.com and sign in with your Apple ID.
- Tap or click "I'd like to," then choose "Request a refund."
- Select the reason for your refund request and then click Next.
- Find the Join Leland app subscription and select it, then submit the refund request.
- Optionally, mention that the subscription renewed without notice or that the account was unused to increase chances.
- Wait 24 to 48 hours for Apple's response and check the status of your refund request on the same site.
If you purchased through Google Play subscription:
- Open play.google.com on a web browser and sign in with the Google account used for the purchase.
- Click your profile picture on the top right, then select "Payments & subscriptions" followed by "Budget & order history."
- Find the Join Leland subscription charge in your order history and click "Report a problem."
- Select the issue that best describes your refund reason and complete the form stating you want a refund.
- Submit the request and wait for a decision, which typically takes 1 to 4 days.
- In your message, emphasize that you were charged without sufficient notice or have not used the subscription.
Tips and Tricks for Getting a joinleland Refund
- Be polite but firm: Users report better success when they maintain a respectful yet assertive tone in all communications.
- Document every interaction: Keep records of emails, chat logs, and any promises made by the company representatives.
Request a refund early: Initiate the refund request as soon as you are unsatisfied to avoid complications from prolonged use.- Leverage partial use policy: If services were partially used, mention the prorated refund approach based on the coach's hourly rate rather than package rates to negotiate your refund.
- Escalate strategically: If the initial customer support denies the request, request escalation to a supervisor or manager politely.
- Use precise language: Clearly state your reason for dissatisfaction and the desired resolution without emotional or exaggerated language.
- Timing matters: Contact customer support during business hours, preferably early in the week for quicker and more attentive responses.
- Seek alternative dispute resolution: If direct communication fails, consider using chargebacks through your payment method or third-party mediation services.
Why Do People Request Refunds from joinleland
- Refund requests within 14 days for one-on-one coaching services.
- Refund for coaching membership subscriptions only until the start of first session or within 48 hours of subsequent charges.
- Refunds for Leland+ available before initial access in the first month or within 48 hours of subsequent charges.
- Full refunds for bootcamp registrations available until the start of the first session.
- No refunds once bootcamp has begun.
- No refunds for classes due to limited availability, except for rare cases like technical issues or significant curriculum changes.
- No refunds based on outcomes or results of coaching or classes.
- No refunds for expired services.
- Partial refunds are prorated based on coach's hourly rate.
- Non-refundable fees such as split-payment fees.
- Request to switch coaches within the first two weeks for packages of 10 hours or more, rather than a refund.
joinleland Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to address an issue with my recent billing for the Leland service. It appears that I was accidentally charged for a subscription that I did not intend to renew. Given this situation, I would greatly appreciate it if you could assist me with processing a refund to my original payment method. Thank you for your attention to this matter; I look forward to your prompt response.
Best regards.
joinleland Refund Policy
Leland's refund policy allows for different terms depending on the type of service purchased. Full refunds for bootcamps are available up until the start of the first session, while refunds for one-on-one coaching services are offered within 14 days of purchase, either to the original payment method or as Leland coaching credit. For coaching membership subscriptions, refunds can be requested before the first session or within 48 hours of subsequent month charges, but no refunds are provided based on results or outcomes.
The Easiest Way to Get a joinleland Refund
If you’re frustrated trying to get a refund from joinleland—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
