Overview
Kajabi is an easy-to-use platform that helps people turn their knowledge and skills into an online business. Imagine you have a course, coaching, or podcast you want to share and sell on the internet—Kajabi gives you all the tools you need in one place. You can create and sell online courses, coaching programs, membership sites, podcasts, and newsletters. It also helps you build your website and landing pages without needing to know how to code. Kajabi handles payments, email marketing, sales funnels, and even has a mobile app to manage your business on the go. There's no tricky revenue sharing, and they offer support whenever you need it. Basically, Kajabi is a helpful partner for anyone looking to share their expertise, grow their audience, and make money online without any complicated tech stuff.
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The description is based on the official Kajabi website, which clearly states the main services offered such as online courses, coaching, memberships, podcasts, newsletters, and all the tools for content creation, marketing, payments, and customer management. The language was simplified to make it easy for consumers to understand without business jargon.
How to Get a Kajabi Refund: Step by Step
If you purchased through Kajabi.com directly:
- Log into your Kajabi account on kajabi.com.
- On your dashboard, click "Contact support" at the bottom-left corner.
- If chat is available:
- Select "Start Live Chat".
- Send a message stating that you want to request a refund for your subscription payment.
- Use the angle that your subscription renewed without prior notice or that you did not use the account since the renewal.
- If live chat is not available:
- Submit a support request via the Kajabi Help Center support page.
- Describe clearly you want to request a refund for the subscription charge.
- Mention you canceled your subscription but were still charged.
How to Contact Kajabi
If you need assistance, here’s how you can get in touch with Kajabi support team:
Tips and Tricks for Getting a Kajabi Refund
- Be clear and firm: Use polite but direct language stating you want a refund due to dissatisfaction or not receiving promised value.
- Escalate quickly: If initial support denies your refund, ask to speak with a supervisor or upper management promptly.
- Time your request well: Submit refund requests within the first few days after purchase when refund windows are open.
- Use documented evidence: Provide screenshots, emails, or proof that the product did not meet expectations or was faulty.
- Leverage social proof: Mention you've seen others successfully get refunds to encourage them to comply.
- Be persistent but polite: Follow up multiple times if needed, keeping the tone professional but insistent.
- Threaten formal dispute: Hint at filing disputes through payment providers like credit card companies if refunds are refused.
- Use timing gaps: Request refunds before affiliate payouts exceed refund windows to avoid complications.
- Avoid official policy quotes: Focus on your personal experience rather than regurgitating their refund policy.
- Public pressure: Consider politely sharing your unresolved issue on community forums or social media if all else fails.
Why Do People Request Refunds from Kajabi
- Platform not meeting user expectations
- Cancellation within refund period (usually 30 days)
- Dissatisfaction with customer service
- Features or tools not working as promised or expected
- Change of mind or business direction
- Technical difficulties or usability issues
- Price or subscription fees too high for perceived value
Kajabi Refund Script
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Dear Kajabi Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I have encountered.
Recently, I noticed an unexpected charge on my account that I believe to be an accidental charge. As a user, I have not been satisfied with the services received, and consequently, I would like to kindly request a refund for this charge.
I appreciate your assistance in resolving this matter promptly. Thank you for your attention to this issue.
Best regards,
Kajabi Refund Policy
Kajabi's refund policy allows for refunds with no additional fees for processing the refund itself; however, the original processing fees are not refunded. If a dispute arises, the disputed amount along with a fee is deducted from Kajabi payments, and it's recommended to proactively issue refunds to prevent disputes.
The Easiest Way to Get a Kajabi Refund
If you’re frustrated trying to get a refund from Kajabi—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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