Overview
Keto Diet App at myketo.care is like having a personal keto coach in your pocket. It helps you create a custom weight loss plan and gives you access to over 4000 low-carb recipes. You get guidance from certified diet coaches, including customized meal plans and nutrition tips, plus 24/7 support if you need it. The app makes tracking your macros easy with tools like a macros calculator, voice tracker, and barcode scanner. There are also daily articles with helpful keto info and a full grocery list. They even have a subscription option for daily keto inspiration, video recipes, and live Q&A sessions with coaches. Overall, it’s designed to make keto simple and supportive for anyone wanting to try it.
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The information is directly taken from the official website myketo.care, which clearly outlines the main features and services of the Keto Diet App in clear, consumer-friendly language.
How to Get a Keto Diet App Refund: Step by Step
If you purchased through myketo.care website:
- Open the Keto Diet App or visit myketo.care on your browser.
- Access the Support Chat by clicking the "Support Chat" button in the upper right corner of the Today screen.
- Click Send us a message to start an inquiry.
- Provide the email address associated with your subscription purchase.
- Clearly state your intention to request a refund and include the specific reason (e.g., "subscription renewed without notice" or "account was unused").
- Wait for the support team to review and process your refund request. Avoid disputing the charge directly with your bank or PayPal first, as this may delay or prevent a refund.
If you purchased through Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the subscription.
- Click or tap "I'd like to," then select "Request a refund."
- Choose the reason for your refund request (emphasize reasons like "subscription renewed without notice" or "subscription was unused").
- Select the Keto Diet App subscription purchase from the list.
- Submit your refund request and wait for Apple's response, which usually takes 24 to 48 hours.
- If you still want to stop the subscription, you can do so by opening the Settings app, tapping your Apple ID, then "Subscriptions," and canceling the Keto Diet App subscription.
If you purchased through Google Play Store:
- Open a web browser and go to reportaproblem.google.com (Google Play Refund page).
- Sign in with the Google account used to buy the subscription.
- Follow the on-screen instructions to select the purchase and submit the refund request.
- When explaining your reason, mention that the subscription renewed without your consent or that you did not use the account during the subscription period.
- Wait for the refund determination by Google Play, which typically happens within a few days.
Tips and Tricks for Getting a Keto Diet App Refund
- Act quickly by immediately contacting your bank or credit card company to report the charge as unauthorized and request a card block to prevent further charges.
- Keep detailed evidence such as screenshots of the subscription, charges, emails, and any communication with the company.
- Persistently request cancellation and refund through emails or calls using clear, polite, but firm language emphasizing unauthorized charges and lack of consent.
- Escalate by filing disputes with your bank or credit card provider if customer service is unresponsive or denies refund.
- Monitor your statements regularly to catch recurring charges early and dispute promptly.
- Use language emphasizing consumer protections like withdrawal rights within 14 days, unauthorized transaction claims, and request refund citing your rights.
- Avoid relying solely on the company’s stated policies as they may obscure actual consumer rights.
- Consider publicly sharing your experience on forums like Reddit to seek advice and support.
- Be wary of phone numbers and email addresses commonly becoming inactive; use email and documented paths instead.
- Retain proof of any product returns or cancellation confirmations to strengthen your refund claim.
- Escalate to higher authorities or consumer protection agencies if initial requests fail.
Why Do People Request Refunds from Keto Diet App
- No visible results from their personal keto diet plan within the program period
- Contacted support within 30 days after purchase to request refund
- Followed the keto program for at least 14 consecutive days but still unsatisfied
- Purchased on the official website with the money-back option at checkout
- Refund excludes personal reasons such as dislike of the program or unmet expectations
- Refund excludes financial reasons such as unexpected charges, subscription renewals, or paid extra services
- App purchases via platforms like Apple require contacting the platform directly for refunds
Keto Diet App Refund Script
Script
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Hello,
I am writing to request a refund for my recent subscription to the Keto Diet App. Unfortunately, I encountered a billing issue, and I believe I was accidentally charged. I have reviewed your money-back policy and would appreciate your assistance in processing my request.
Thank you for your attention to this matter.
Best regards,
Keto Diet App Refund Policy
The refund policy of MyKeto.Care allows users to apply for a refund within 30 days of purchase if they follow the program for at least 14 days and do not see visible results. Refunds are processed after application review and are credited to the original payment method within 14 days, with specific rules for app provider purchases and the cancellation of subscriptions.
The Easiest Way to Get a Keto Diet App Refund
If you’re frustrated trying to get a refund from Keto Diet App—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.