Overview
Kickresume is a user-friendly platform that helps you create impressive resumes and cover letters easily. It offers lots of professional templates you can customize to fit your style. You can also use AI tools to quickly write or improve your resume and cover letter. There's even a resume checker that gives feedback to improve your chances at getting interviews. Beyond resumes, Kickresume lets you turn your resume into a personal website so employers can find you online. They have a mobile app so you can work on your resume anywhere. Plus, they offer human proofreading services to make sure everything looks perfect. There are also tools to help you explore career paths and plan your next moves, plus a career blog with helpful advice. Overall, it's like having a smart assistant guiding you to land your next job.
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The information was gathered directly from the official Kickresume website, listing all main services in simple terms suitable for consumers.
How to Get a Kickresume Refund: Step by Step
If you purchased through Kickresume.com (Direct Card Purchase):
- Go to the Kickresume website and navigate to the Contact Us page or use the live chat feature on the site.
- Select Billing as the subject of your message to ensure your issue is routed to the correct department.
- Submit a detailed message stating your request for a refund. Use these messaging tactics:
- Mention if the subscription renewed without notice.
- Highlight if you did not use the account or service during the billing period.
- Explain the reason for your refund request clearly but concisely.
- Include your payment details and any relevant transaction IDs or receipts to expedite the verification process.
- Wait up to 2 business days for a response from the Kickresume support team; they typically respond quicker.
- If the refund is approved, the support team will guide you on the next steps to complete the refund.
Phone
The phone is not available.
Tips and Tricks for Getting a Kickresume Refund
- Contact support via the Contact Us page or live chat, selecting "Billing" as the subject for your refund request.
- Send a detailed but concise refund request promptly, clearly explaining dissatisfaction or accidental charges and including payment information such as transaction IDs or receipts.
- Be polite, concise, and professional in all communications.
- Request refunds during business hours to get a faster response.
- If your initial refund request is denied, politely escalate the issue to a supervisor or higher authority within the company.
- Use firm language emphasizing your consumer rights and readiness to escalate further if needed.
- Keep detailed records of all communications as evidence in case you need to escalate or dispute the charge later.
- If payment was made via credit card or PayPal, consider disputing the charge with your payment provider if Kickresume refuses to refund.
- Common effective refund reasons include dissatisfaction with AI content quality, difficulties with editing, loss of formatting, feature limitations, or general dissatisfaction.
- Use a polite refund request script explaining your dissatisfaction or accidental charge, requesting a refund, and expressing appreciation for a prompt resolution.
- The refund policy offers a 14-day money-back guarantee but voids refunds if services were fully provided before the 14 days expire.
- As an alternative, use a third-party chargeback service that helps detect and cancel subscriptions and initiate refund requests if direct requests fail.
Why Do People Request Refunds from Kickresume
- AI content quality issues: AI-generated content sometimes reads too much like it was written by AI and is considered useless by some users.
- Editing difficulties: Problems encountered when trying to edit feedback from the AI.
- Formatting loss: Exporting resumes to Word documents results in loss of formatting.
- Feature limitations: Some desired features, such as rating resumes against job descriptions or effective resume rewriting for specific job descriptions, do not work well or are unavailable.
- General dissatisfaction: Users who do not love the product can request a refund under the 14-day money back guarantee.
Kickresume Refund Script
Script
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Dear Kickresume Support,
I hope this message finds you well. I am writing to address a recent billing issue that I have encountered. I noticed an accidental charge on my account that I did not authorize, and I am quite dissatisfied with this experience.
I kindly request a refund for this transaction, as it was unexpected and not in line with my usage of the service. I appreciate your prompt attention to this matter and look forward to resolving it quickly.
Thank you for your understanding.
Best regards,
Kickresume Refund Policy
Kickresume offers a 14-day money-back guarantee for new users who wish to withdraw from their subscription. However, this right is lost if the user has already commenced the services or if the services have been fully provided before the expiry of the 14-day period.
The Easiest Way to Get a Kickresume Refund
If you’re frustrated trying to get a refund from Kickresume—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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