Overview
Kids Academy is a fun and easy-to-use e-learning platform designed for kids ages 2 to 10. It offers over 5,000 educational games, videos, worksheets, and lessons covering subjects like math, reading, science, social studies, and even chess. Kids can play interactive games, watch videos with songs and stories, do quizzes, and use learning apps tailored for young learners. The platform is safe, ad-free, and made by education experts, so kids can learn at their own pace in a fun environment.
Difficulty
12345678910
Easy Medium Very Hard
The description is based directly on detailed, specific information from the official Kids Academy website, which clearly lists the range of services offered, the target age group, and the user-friendly approach, making it suitable for explaining to a consumer in simple language.
How to Get a Kids Academy Refund: Step by Step
If you purchased through KidsAcademy.mobi website:
- Go to https://www.kidsacademy.mobi/account-settings/ and log in.
- Navigate to the Plan Details section on the Account Settings page.
- Cancel your membership to stop future billing; the subscription will remain active until the end of the current billing cycle.
- Email info@kidsacademy.mobi with a clear subject line like "Request for Refund on Subscription".
- In the email, mention that you are requesting a refund for the subscription and include your account details and proof of purchase.
- State specifically if the subscription was unused or if the renewal occurred without notice to improve chances of success.
- Wait for a response from customer service with instructions; refunds are processed back to the original payment method within a few days after approval.
If you purchased through Apple App Store (iTunes):
- Open the Kids Academy app on your iOS device and tap the Settings icon in the bottom right corner.
- Tap "Manage your subscription" to view your active subscriptions.
- Tap "Cancel Subscription" if you want to stop the subscription at the end of the current billing cycle (cancellation is required to avoid further charges).
- To request a refund, open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used for the purchase.
- Click "I'd like to," then select "Request a refund." Choose the reason for your refund request clearly, such as "Subscription renewed without notice" or "The subscription was unused." Submit the request.
- Wait 24-48 hours for Apple’s decision and check your email for updates.
If you purchased through Google Play Store:
- Open a web browser and go to https://play.google.com/store/account.
- Click your profile picture in the top right corner, then select "Payments & subscriptions" followed by "Budget & order history."
- Find the Kids Academy subscription purchase and click "Report a problem."
- Select the option that best describes your situation and clearly state you want a refund, mentioning reasons like "subscription renewed without notice" or "account was unused." Complete and submit the form.
- Wait 1-4 days for a refund decision from Google Play.
- If it has been more than 48 hours since purchase or the issue is with in-app purchases, contact the app developer for assistance.
Email
The email is not available.
Tips and Tricks for Getting a Kids Academy Refund
- Be polite but firm when requesting a refund, emphasizing that the service did not meet your expectations.
- Contact support quickly after noticing the issue or unwanted charge to increase chances of refund approval.
- Use clear, concise language describing why you want a refund, avoiding emotional or confrontational tone.
- Request escalation to a supervisor or manager if initial support denies the refund.
- Mention forgetting to cancel or accidental subscription as a reason, as reported effective in subscription app refunds.
- Cancel the subscription immediately to prevent further charges while pursuing the refund.
- Follow up persistently by repeat requests or different contact channels if no response is given.
- Leverage payment method dispute by contacting your bank or payment provider as a last resort if the company refuses refund.
- Timing matters: try to request refunds close to the charge date for better chances.
- File requests via official help center or support email to have documented evidence of your refund attempts.
Why Do People Request Refunds from Kids Academy
- Immediate charge despite free trial: Users were charged full price immediately instead of after the 30-day free trial.
- Technical errors: The app has bugs such as freezing on sign-up or login screens, preventing access to content.
- Worksheet marking issues: Worksheets marked correct answers as incorrect, frustrating users.
- Poor customer support experience: Some users reported receiving condescending responses when requesting refunds.
- Membership cancellation issues: Problems with app functionality like worksheet errors motivated users to cancel memberships and seek refunds.
Kids Academy Refund Script
Script
Copy
Hello Kids Academy Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my account. I noticed an accidental charge that I did not authorize and I am quite dissatisfied with the experience.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your prompt attention to this matter, and I look forward to your response.
Best regards,
Kids Academy Refund Policy
Kids Academy allows returns of unused items in original packaging for a refund within 90 days of purchase, provided that a receipt or proof of purchase is included. However, shipping costs for returns are non-refundable, and no refunds are issued for subscription cancellations or items not in original condition.
The Easiest Way to Get a Kids Academy Refund
If you’re frustrated trying to get a refund from Kids Academy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
