Overview
Kilo Grupe is a company that focuses on digital health and wellness. They offer over 30 different products designed to help people live healthier lives. These products include mobile apps and other health tech tools that help manage things like diabetes, heart health, mental health, weight loss through fasting or special diets, running, and digestive health. Basically, they create easy-to-use digital tools to support you in taking care of your health every day.
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The information comes directly from Kilo Grupe's official website, summarizing their main services and products in simple, clear terms appropriate for a consumer audience.
How to Get a Kilo Grupe Refund: Step by Step
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Go to 'Settings' by clicking the gear icon at the top right.
- Under 'Payments', click on 'Manage automatic payments' to see active billing agreements.
- Find the subscription or billing agreement related to Kilo Grupe and click on it.
- Click 'Cancel' to stop future payments for this subscription (this is required to stop further charges).
- After cancellation, go to the PayPal Resolution Center at paypal.com/disputes.
- Click 'Report a Problem' and select the transaction you want a refund for.
- Choose the reason related to unauthorized or incorrect charges, emphasizing that the subscription renewed without notice or that the account was unused.
- Submit the dispute request and monitor your email for PayPal updates.
If you purchased through Website Direct (kilogrupe.com):
- Email support@kilogrupe.com with a clear subject indicating a refund request.
- Include a screenshot of your most recent invoice or payment information.
- Provide the email address you used to register for the product.
- Specify the product or subscription you purchased.
- Mention if the subscription renewed without your consent or notice, or if the service was unused.
- Wait up to 48 hours for a response from Kilo Grupe support.
Email
The email is not available.
Tips and Tricks for Getting a Kilo Grupe Refund
- Cancel subscription immediately upon noticing the charge via PayPal or the website to stop future payments.
- Dispute charges through PayPal Resolution Center or your bank card issuer emphasizing unauthorized charges or subscription renewed without notice or consent.
- Contact Kilo Grupe repeatedly through email, social media, and website forms showing persistence and determination.
- Use clear, firm, but polite language stressing the unauthorized nature of charges or dissatisfaction with the service.
- If full refund is unlikely, request partial refund as a fallback.
- Escalate quickly—if the company is unresponsive, involve your bank or card company for chargebacks rather than long disputes.
- Be detailed and consistent in communications stating that you cancelled before renewal but were still charged.
- Act quickly on unauthorized or unexpected charges, before the next billing cycle.
- Join refund forums and groups to learn current tactics others have successfully used.
- Use a refund request message similar to:
"Dear Kilo Grupe Team,
I am writing to request a refund for a recent charge that appears to be an error. I've noticed an unwanted charge and am concerned about this billing issue. Please assist in processing a refund as soon as possible.
Thank you. Best regards,"
Why Do People Request Refunds from Kilo Grupe
- Unauthorized charges appearing on customer accounts without their consent.
- Recurring billing issues where customers were charged multiple times or after canceling services.
- Lack of received services or products despite payments being made.
- Difficulty in obtaining refunds or resolution from the company or payment platforms.
- Unclear or unexpected subscription charges leading to confusion about payments.
- Perceived fraudulent activity or scams involving the company charging PayPal or other payment methods.
- Partial refunds given leading to dissatisfaction and requests for full refunds.
Kilo Grupe Refund Script
Script
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Dear Kilo Grupe Team,
I hope this message finds you well. I am writing to request a refund for a recent charge that appears to be an error. I've noticed an unwanted charge on my account and am concerned about this billing issue. I would appreciate your assistance in processing a refund as soon as possible.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Kilo Grupe Refund Policy
Kilo Grupe's refund policy states that customers can request refunds for subscriptions and services by contacting their support email. Complaints should include details about the grounds for the complaint, and Kilo Grupe will respond within 14 days. Automatic renewals are in effect unless canceled by the customer, who will be charged at the end of each service period.
The Easiest Way to Get a Kilo Grupe Refund
If you’re frustrated trying to get a refund from Kilo Grupe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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