Overview
Kradle is a company that helps keep your pets calm, healthy, and happy using natural CBD products. They offer a variety of chews, sprays, and treats for dogs and cats that focus on things like calming anxiety, supporting mobility, soothing skin and allergies, improving dental health, and aiding digestion. You can buy single products or bundled sets, and they even have subscription options so your pet's wellness supplies come regularly without you having to reorder. Basically, it’s an easy and natural way to support your pet’s overall wellness and comfort.
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The description is based directly on the information from Kradle's official website, which clearly outlines their product types, target benefits, and services. It is summarized in simple terms suitable for a consumer audience.
How to Get a Kradle Refund: Step by Step
If you purchased through Kradle's direct website subscription:
- Log into your account at kradlemypet.com/account.
- Go to the subscription settings to review your active membership or subscription details.
- To initiate a refund request, contact Kradle customer support by emailing support@kradlemypet.com or calling 1-877-2kradle.
- In your communication, mention that the subscription renewed without prior notice or that you have not used the subscription services.
- Request a refund for the most recent charge and specify you are returning any unused product portions if applicable.
- If you have received physical products and want to return them, package the unused portions securely and send them back to the address provided by Kradle support within 30 days of purchase.
- Once Kradle confirms receipt of your returned products (if applicable), they will process a full refund.
Tips and Tricks for Getting a Kradle Refund
- Contact customer service promptly with clear, polite, and concise language explaining the issue.
- Keep your order and payment details handy to expedite verification and refund processing.
- Document your communications by saving emails or messages as proof of your refund request and interactions.
- Request a return merchandise authorization (RMA) as this is often required to process a refund.
- Return the product quickly within 30 days to align with typical refund windows.
- Be persistent but courteous if initial contact doesn’t resolve the issue—follow up regularly.
- Mention previous unresolved attempts in follow-ups to indicate seriousness.
- Escalate politely to supervisors or managers if frontline customer service is unhelpful.
- Check for third-party payment protections such as credit card chargebacks or PayPal disputes if refunds stall.
- Engage on social media or publicly available forums to gain visibility if private channels fail, but maintain professionalism.
- Ask for partial refunds or store credit if full refunds are denied, then negotiate from there.
- Avoid aggressive or abusive language which can worsen the situation.
- Utilize timing tactics like requesting refunds early in the day or week for potentially faster responses.
- Reference the company's stated policies on refund and returns even if ignoring them initially, to strengthen your case.
- Share your experience with others to help future customers and sometimes prompt company action.
Why Do People Request Refunds from Kradle
- No improvement in the dog's behavior after using the product within seven days.
- Subscription renewed without prior notice, causing unexpected charges.
- Not having used the subscription services but still being charged.
- Accidental or mistaken charges on the account.
- Returning the product within 30 days due to dissatisfaction or change of mind under the Stress-Free Guarantee.
Kradle Refund Script
Script
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Hello,
I hope this message finds you well. I am reaching out regarding a recent billing issue I experienced. I noticed an accidental charge on my account related to my last order, and I would like to request a refund for this amount.
Despite my efforts to resolve this, I have not found a satisfying solution. I believe this charge is a mistake, and I would appreciate your prompt assistance in processing this refund.
Thank you for your understanding and support. I look forward to your response.
Best regards,
Kradle Refund Policy
Kradle's refund policy offers a Stress-Free Guarantee, allowing customers to receive a full refund for products returned within 30 days. If customers do not see improvement in their dog's behavior within seven days, they can return the unused portion for a refund or exchange.
The Easiest Way to Get a Kradle Refund
If you’re frustrated trying to get a refund from Kradle—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.