Overview
Lawline is an online platform that helps lawyers and legal professionals complete their Continuing Legal Education (CLE) requirements. They offer a wide variety of courses covering many legal topics that users can take at their own pace on any device. Lawline makes it easy for users to get instant certificates and automatically track their education credits. They also provide helpful customer support and tools for managing CLE programs. Basically, Lawline simplifies the process of learning new legal skills and keeping up with professional education in a hassle-free way.
Difficulty
12345678910
Easy Medium Very Hard
The information was gathered from Lawline's official website which clearly describes their services in accessible terms. It highlights the main features such as online CLE courses, instant certificates, credit tracking, and customer support, all aimed at helping legal professionals fulfill their education requirements easily.
How to Get a lawline Refund: Step by Step
If you purchased through Lawline.com direct payment:
- Log in to your Lawline account on lawline.com.
- Gather your purchase details including the subscription start date and any billing information.
- Contact Lawline Customer Support within 30 days of your purchase via one of the following methods:
- Phone: Call (218) 278-3570 Monday through Friday, 8:00 AM - 8:00 PM ET.
- Email: Send a message to support@lawline.com with your request.
- Clearly state that you want a refund for your membership or subscription payment.
- Mention that the subscription renewed without notice or that you found the service unsatisfactory if applicable, as these are effective refund request angles.
- If possible, note that you have not used the account extensively, which can improve your refund likelihood.
- Do not request a refund after excessive use of the service as it may be considered abuse and lead to account restrictions.
Tips and Tricks for Getting a lawline Refund
- Contact Lawline Customer Support promptly and frequently, ideally within 30 days of purchase.
- Use clear, professional, and concise language in your refund request. Clearly state the reason for the refund such as unintended subscription renewal or unsatisfactory service.
- Document all communications rigorously. Keep email and message records as evidence.
- Mention limited use of the service to strengthen your refund case. Overusing the account before requesting a refund reduces success chances.
- Escalate your request wisely if initial contact does not resolve the issue. Be polite but firm.
- Use the timing to your advantage: Some refunds must be requested within 72 hours for specific cases, otherwise full refund requests are allowed within 30 days.
- If customer support is uncooperative, leverage your payment method advantages (credit card chargebacks) as a last resort.
- Do not spam refund requests excessively—this may result in account restrictions.
- Consider public pressure tactics cautiously, such as politely mentioning your situation on public forums or social media to encourage resolution.
- Use refund request scripts similar to ones shared online which include polite but clear wording, and mention refund policy timelines.
Why Do People Request Refunds from lawline
- Requesting refunds within the 72-hour window after purchase before CLE credits are claimed for subscriptions or individual courses.
- Change of mind or dissatisfaction with the content or overall Lawline experience.
- Accidentally purchasing the wrong course or subscription or realizing the courses do not meet their specific state bar credit requirements.
- Cancelling live event registrations with proper written notice at least two weeks before the event.
- Billing issues or customer service problems leading customers to seek refund or resolution through Lawline support.
- Abuse of policy concerns when customers consume excessive courses and still request refunds, although this is discouraged.
- No refunds available after 72 hours or after claiming credit, but exchanges or substitutions allowed.
lawline Refund Script
Script
Copy
Dear Lawline Support,
I hope this message finds you well. I am writing to formally request a refund for a recent charge on my account. Unfortunately, I have encountered a billing issue that I did not anticipate and would appreciate your assistance in resolving this matter.
If you could please process the refund at your earliest convenience, I would greatly appreciate it. Thank you for your attention to this matter and for your assistance.
Best regards,
lawline Refund Policy
Lawline.com offers a refund policy where customers can request a refund or exchange for any reason within thirty days from the date of purchase. For live courses that are canceled, customers will receive a full tuition refund. However, excessive requests for refunds may result in account restrictions.
The Easiest Way to Get a lawline Refund
If you’re frustrated trying to get a refund from lawline—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.