Overview
LegalNature is a company that helps everyday people and small business owners with their legal needs in a simple and affordable way. They offer services to help start and manage a business, such as forming an LLC or corporation, handling business compliance, and creating important legal business documents like agreements and contracts. For individuals, they provide personal legal documents like wills, trusts, powers of attorney, and various deeds related to property. For landlords, they offer lease preparation, tenancy management, and lease termination documents. They also have additional services like legal plan memberships, compliance monitoring, and registered agent services. Basically, LegalNature makes legal paperwork and processes easier to understand and use for people who aren’t lawyers.
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This summary is based on detailed information directly from the LegalNature website's about page and detailed breakdown of their main services aimed at consumers. The language has been simplified to be easy to understand for a general audience.
How to Get a LegalNature Refund: Step by Step
If you purchased through LegalNature.com directly:
- Log in to your LegalNature account at legalnature.com.
- Navigate to Account Details and then select the Billing tab.
- If you want to request a refund, you must first ensure your membership is active to process the refund.
- Email LegalNature customer support at info@legalnature.com with a clear subject related to refund request.
- In your message, mention that the subscription or payment was within the last 30 days and that you want a refund under their money-back guarantee.
- Alternatively, call their billing support at 888.881.1139 during business hours Monday through Friday from 9am to 5pm.
- If calling outside of business hours or on weekends, leave your contact info and refund request clearly in the voicemail.
- Be sure to emphasize the 30-day money-back guarantee and state that you are requesting a refund for the recent membership charge.
Tips and Tricks for Getting a LegalNature Refund
- Act quickly: Initiate the refund request as soon as possible, ideally within a few days of the charge or sign-up to increase chances of success.
- Be polite and clear: Use respectful language and clearly state the reason for the refund request without being confrontational.
- Emphasize dissatisfaction: Highlight that the service or document did not meet your expectations or was not usable as promised.
- Request escalation: If the initial support agent denies the refund, politely ask to escalate the issue to a supervisor or manager.
- Use chat support: Engaging with live chat agents can sometimes yield quicker and more flexible responses than email or phone.
- Mention competitive alternatives: Indicate that you considered or are considering other services, which may prompt them to retain you with a refund or better terms.
- Check timing of subscription cycles: Cancel before the next billing cycle to avoid automatic charges and request a refund for any new charges.
- Document your communications: Keep records of all interactions, timestamps, and responses to reference in follow-ups or complaints.
- Leverage social media: If initial attempts fail, posting politely on social platforms sometimes spurs the company to act favorably.
- Be persistent but polite: Follow up multiple times if necessary, maintaining composure and courtesy to increase the chance of a refund.
Why Do People Request Refunds from LegalNature
- Dissatisfaction with documents purchased from LegalNature.
- General dissatisfaction with LegalNature+ subscription for any reason within 30 days.
- Accidental or unwanted purchases leading to refund requests within the 30-day guarantee period.
LegalNature Refund Script
Script
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Dear LegalNature Support,
I hope this message finds you well. I am reaching out regarding a billing issue with my account. I noticed an accidental charge that I believe was processed in error. I would appreciate your assistance in resolving this matter.
Given the circumstances, I kindly request a refund for the amount charged. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
LegalNature Refund Policy
LegalNature offers a 30-day money-back guarantee for their documents and LegalNature+ services. If customers are not satisfied for any reason, they can receive a full refund of their payment within 30 days, no questions asked. However, this policy does not apply to business filings or other business service products.
The Easiest Way to Get a LegalNature Refund
If you’re frustrated trying to get a refund from LegalNature—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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