Overview
Livia is a company that offers a small, wearable device designed to quickly relieve menstrual pain without using drugs or causing side effects. It's easy to wear, rechargeable, and uses a special technology called SMARTWAVE™ PAIN BLOCKING TECHNOLOGY to help your body reduce period cramps naturally. The device is clinically tested and works fast, so you can go about your day feeling better.
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The description is based directly on the official about us page from mylivia.com, which clearly states the company's main product and how it helps consumers with menstrual pain relief in simple terms.
How to Get a Livia Refund: Step by Step
If you purchased through myLivia.com subscription plan:
- Check if you are within 120 days of your initial purchase date as refunds are only available within this period.
- Decide whether you want to return the device or keep it by paying off the remaining balance.
- If you choose to return the device for a refund, carefully pack the device for shipping back to the company.
- Ship the device to the address provided by myLivia.com. Note that return shipping costs are your responsibility and are not covered by myLivia.
- After they receive and process the return, your refund will be issued.
- To improve your chances of a successful refund, clearly state that you are requesting a refund within the allowed time frame and are returning the device as per their policy.
Tips and Tricks for Getting a Livia Refund
- Act immediately: Request refund or cancellation the same day you decide not to keep the product to increase chances of success.
- Use multiple communication channels: Email, call, and send texts persistently to get attention; do not rely on just one method.
- Document all interactions: Keep records of all emails, calls, conversations, and voicemails for evidence if needed.
- Be clear and firm: State clearly that you want a full refund and cancellation of any subscription or order.
- Escalate to bank dispute: If the company ignores you or delays refund, contact your bank to open a charge dispute; banks often refund immediately upon dispute.
- Avoid relying on official customer service: Many users report unresponsive or robotic customer service with no human assistance; be prepared to escalate beyond them.
- Time your contact: Following non-response, wait about a month then aggressively pursue refund or dispute; some users got refunds only after waiting several weeks.
- Highlight product issues: Mention any defects, delayed or missing shipments, or failure to cancel subscriptions as justification for refund.
- Avoid returning product at your own cost: The return shipping cost might be at your expense and a barrier to refund, so try to negotiate this point or escalate instead.
- Consider alternatives: If refund is unsuccessful, users recommend buying cheaper equivalent devices elsewhere instead of persisting endlessly.
Why Do People Request Refunds from Livia
- Product did not provide relief for period pain as promised.
- Money-back guarantee not honored or delays in refund processing.
- Non-responsive or poor customer service when requesting refunds or replacements.
- Shipping and customs issues for international customers causing delays or added costs.
- Faulty devices including charging problems or cables wearing out and breaking.
- Delayed or no replacements under warranty leading to dissatisfaction.
- Order and subscription management problems such as cancellations not processed and unwanted pads or products sent.
- Device short lifespan and fragile design particularly the cables and carrying case causing damages.
Livia Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue that recently occurred with my account. I noticed an accidental charge for a product that I did not intend to purchase. I would appreciate your help in clarifying this matter and processing a refund for the charge.
I value your service, but I have been disappointed by this experience. Thank you for your attention to this request. I look forward to resolving this issue promptly.
Best regards,
Livia Refund Policy
Livia provides a 120-day money-back guarantee for all products purchased from their website. If customers are not satisfied, they can return the product, ensuring it is in good condition and includes all original accessories, though Livia does not cover return shipping costs. The refund process will begin within 30 business days of the item being received at their warehouse.
The Easiest Way to Get a Livia Refund
If you’re frustrated trying to get a refund from Livia—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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