Overview
Loqbox is a service that helps you save money and build your credit score at the same time. You decide how much money to save each month, starting as low as $20. Loqbox then loans you the total amount upfront, which stays locked in your account. You make monthly repayments on this loan, and Loqbox reports those payments to credit bureaus to help improve your credit score. After paying off the loan, you can access your savings by transferring them to a partner account for free or to any account for a small fee. The savings are safe in an FDIC-insured U.S. bank. Loqbox also offers helpful financial tips through email to guide you along the way. The service is free unless you choose to unlock your funds flexibly with a $40 fee. To use Loqbox, you need to be 18 or older with a valid Social Security Number and bank account for repayments.
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The description is directly sourced from Loqbox's official website, detailing their services in simple terms suitable for consumers, explaining how Loqbox works, its benefits, costs, and user requirements.
How to Get a LOQBOX Refund: Step by Step
If you purchased through Debit Card (Continuous Payment Authority) on LOQBOX:
- Log in to your LOQBOX account on loqbox.com.
- Confirm your debit card details used for payments under your account billing settings.
- If you are within 14 days of your initial payment, request a refund by contacting LOQBOX support via their help center or support email. Explain you are within the 14-day cancellation period for your LOQBOX Save plan.
- Provide your payment details and ask for a prompt refund to the card charged.
- If after 14 days, LOQBOX typically does not offer refunds for membership fees, but you can still request a refund through support citing any specific issues with the service or payment.
- Once a refund is approved, it will be processed back to your debit card, which could take up to 12 working days to appear.
- If you want to increase chances of refund approval:
- Mention that the payment was unexpected or you canceled immediately within the 14-day window.
- Emphasize that the service was unused or that you experienced issues preventing use.
Phone
The phone is not available.
Tips and Tricks for Getting a LOQBOX Refund
- Be polite but firm in all communications to keep the support team cooperative.
- Contact support via email first to have a written record of your refund request and their responses.
- Follow up persistently every few days if no response or resolution is provided.
- Use clear subject lines like "Request for Refund – Urgent" to highlight the importance of your email.
- Escalate the issue by asking to speak to a manager or supervisor if initial support agents are unhelpful.
- Keep track of all payment dates and cancellations to provide exact information and prove your case.
- Request refund within the earliest possible time frame after cancellation for better success chances.
- Mention any bank chargebacks or disputes as a last resort if the company is unresponsive to pressure them.
- Check forums and consumer complaint sites regularly for any updated contact methods or refund tactic tips.
- Leverage social media by posting politely about your issue tagging the company to gain quicker attention.
Why Do People Request Refunds from LOQBOX
- Requirement to open a bank account with an affiliated company to receive the funds after payments are completed.
- Charge of $40 to redirect funds to the user's own bank account if the affiliated account is not opened.
- Only gift cards offered as alternative refunds, which benefits Loqbox financially.
- Inability to buy out the loan early, leading to a lack of access to money in emergencies.
- Refunds typically requested within 14 days as per refund policy, for unlocking the Loqbox without charge.
- Some users perceive the refund and bank account policy as exploitative and unfair.
LOQBOX Refund Script
Script
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Dear LOQBOX Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an unexpected charge on my account that I believe may have been processed by mistake. I am quite disappointed as I was not expecting this charge and would like to resolve the matter as soon as possible.
Could you please assist me in processing a refund for this amount? I appreciate your attention to this issue and look forward to your prompt response.
Thank you for your understanding.
Best regards,
LOQBOX Refund Policy
LOQBOX allows you to unlock your Loqbox within 14 days of purchase without any charge. If you choose to unlock within this timeframe, they will return any funds to your debit card, which may take up to three days to process.
The Easiest Way to Get a LOQBOX Refund
If you’re frustrated trying to get a refund from LOQBOX—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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